Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00240375 Unannounced Monitoring 02/28/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.67(b)At the time of the 2/28/24 inspection, there was a large amount of water on the basement floor. It was unclear if this water was from an interior or exterior leak in the home. Floors, walls, ceilings and other surfaces shall be free of hazards.On the day of the unannounced licensing visit there was a large amount of water in the basement and floors walls and ceilings should be in good repair. Due to this the director of Residential contacted a plumber and they were able to come out and resolve the issue on 2/29/24 and removed and cleaned the water in the basement. On 3/14/24 - all direct care and management staff were retrained on ensuring floors walls and ceilings and other surfaces should be in good repair and the importance of reporting any maintenance concerns immediately and the steps on how to report. 03/25/2024 Implemented
6400.211(b)(3)Individual #1's record does not include the information for the person who is able to give consent in the case of a medical emergency.Emergency information for each individual shall include the following: The name, address and telephone number of the person able to give consent for emergency medical treatment, if applicable. On 3/14/24 all staff were retrained on the importance of ensuring that Emergency information for each individual shall include the following: The name, address, and telephone number of the person able to give consent for emergency medical treatment, if applicable. A new form was created on 3/4/24 that identified who the emergency contact was in cases during which the individual might be incapacitated and or unable to give consent. on 3/14/24 the individual who is higher functioning was able to identify and sign off on the from regarding who they would like to give consent on their behalf for medical treatment, if they are not able to. 03/15/2024 Implemented
6400.214(b)(Repeated Violation -- 12/19/23) At the time of the 2/28/24 inspection, the Individual Support Plan for Individual #1 available in the home was dated 10/3/23. The most current Individual Support Plan for Individual #1 is dated 1/19/24. The most current copies of record information required in § 6400.213(2)¿(14) shall be kept at the residential home. During the unannounced inspection on 2/28/24 the newest ISP was for Indvidual #1 was not at the home and the most current copies of record information required in § 6400.213(2)(14) shall be kept at the residential home and due to this the newest ISP was immediately downloaded from HCSIS and was onsite by 2pm that same day. On 3/14/24 all staff were retrained on the importance of ensuring that the most recent copy of record information required in § 6400.213(2)(14) shall be kept at the residential home. 03/15/2024 Implemented
6400.165(c)(Repeated Violation -- 12/19/23) Individual #1's metformin was to be held on 2/12/24 for their colonoscopy. This medication was administered. Individual #1 had a colonoscopy on 2/12/24. For prep, they were to take Dulcolax tablets, Miralax, and Simethicone the day before and the day of the colonoscopy. This administration was not documented, so there is no way to verify that the prescriber's orders were followed for administration.A prescription medication shall be administered as prescribed.On 3/14/24 staff were retrained on the importance of A prescription medication shall be administered as prescribed and one of the two trainers was the med trainer who was able to review the steps of med administration with staff. Also reviewed was staff role during the refresher was the role of staff prior to an appointment and during the appointment and the importance of doing appointment prep. 03/25/2024 Implemented
6400.165(g)Individual #1 had a quarterly medication review on 4/26/23 and not again until 1/3/24.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.On 3/14/24 all staff were trained on the importance of making sure that if a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage. individual #1 next psyche appointment is scheduled for 3/27/24. 03/25/2024 Implemented
6400.166(a)(2)(Repeated Violation -- 12/19/23) Individual #1's February 2024 Medication Administration Records do not include the prescriber name, dosage, dose, route of administration or frequency of administration for Omega-3 Fish Oil. Individual #1 had a colonoscopy on 2/12/24. For prep, they were to take Dulcolax tablets, Miralax, and Simethicone the day before and the day of the colonoscopy. These medications were not documented on the February Medication Administration Record.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Name of the prescriber.On 3/1/24 the Indvidual #1 MAR was reviewed, and it was updated to reflect the name of the prescriber, dosage, route of administration or frequency. On 3/14/24 all staff were retrained by the director of operations on the importance of keeping a medication record that includes the following for each individual for whom a prescription medication is administered: Name of the prescriber. 03/26/2024 Implemented
6400.166(a)(10)Individual #1's Medication Administration Record did not include the time of administration for the following medications: · 11/8/23 -- Cetirizine · 11/20/23 -- Cetirizine · 12/2/23 -- Cetirizine, Fluticasone, Midol, and Tussin · 12/3/23 -- Acetaminophen and Tussin · 12/4/23 -- Tussin · 12/5/23 - Tussin · 12/6/23 -- Cetirizine, Midol · 12/7/23 -- Cetirizine, Fluticasone, Midol · 12/8/23 -- Cetirizine and Midol · 12/9/23 -- Cetirizine and Midol · 12/10/23 -- Cetirizine, Acetaminophen · 12/12/23 -- Acetaminophen and Trazodone · 12/13/23 -- Cetirizine · 12/14/23 -- Tussin · 12/18/23 - TrazodoneA medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Administration times.A retraining of all direct care staff and management on the importance of ensuring that A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Administration times occurred on 2/28/24 and 3/14/24. 03/26/2024 Implemented
6400.167(a)(1)Individual #1 did not receive their 4pm dose of Flaxseed Oil on 11/30/23.Medication errors include the following: Failure to administer a medication.As of 3/25/24 a med error was entered for the flaxseed oil for 11/30/2023 that was not given. On 3/14/24, all direct care and management Staff were retrained on the importance of not having Medication errors include the following: Failure to administer a medication and how to reduce medication errors by following the steps of medication administration. 03/26/2024 Implemented
6400.167(c)(Repeated Violation -- 12/19/23) The medication error described in 6400.167a1 was not reported in the department's incident management system.A medication error shall be reported as an incident as specified in § 6400.18(b) (relating to incident report and investigation).On 3/14/24 all staff including management were retrained on the importance of ensuring that A medication error shall be reported as an incident as specified in § 6400.18(b) (relating to incident report and investigation). This error was an oversite on the part of CareSense Living and management staff were retrained on the time frame for entering med errors and the importance of reducing med errors. on 3/26/24 - retraining also occurred regarding who can report or submit a med error- the error was entered by the program specialist. 03/26/2024 Implemented
6400.213(7)The attendance sheet for Individual #1's 8/24/23 ISP meeting is not present in the Individual's record at the time of the inspection.Each individual's record must include the following information: Individual plan documents as required by this chapter.On 3/14/24 all staff were retrained on the importance of each individual's record must include the following information: Individual plan documents as required by this chapter. On 2/29/24 the new supports coordinator was contacted requesting the information and it was subsequently sent on 3/1/24. 03/26/2024 Implemented
SIN-00236730 Unannounced Monitoring 12/19/2023 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.22(d)(2)(Repeated Violation -- 6/20/23) Individual #1's cash balance was not being tracked by the home until November 2023. Additionally, Individual #1's November 2023 cash ledger includes 2 debits, but no beginning or ending balance or history of expenses. Individual #1's December 2023 cash ledger does not have accurate expenses, the math is not completed correctly, and it is unclear whether money is being debited or credited. The ledger indicates that Individual #1 had $7.51 on 12/18/23, however, it is unclear how that amount was reached. At the time of the 12/19/23 inspection, there was $7.53 available in the home.(2) Disbursements made to or for the individual. On January 10, 2024, all direct care staff and management were trained on the importance of ensuring that deposits and disbursements made to and or for the individual are properly tracked on a daily basis and recorded on client funds reconciliation sheet. On a biweekly basis the client funds will be reconciled by management staff and checked for accuracy and funds counted (if applicable). On January 3,2024 there was a review of client funds by the director of residential and all funds accounted for and starting credit balance of $133.49 (from previous month) for January 2024. On January 15,2024 funds were verified by the Director of operations and QM Director and all funds accounted for (5 purchases and remaining balance of $73.49). 01/15/2024 Implemented
6400.43(b)(1)(Repeated Violation -- 6/20/23) Individual #1's 6400.32 rights were reviewed with them and their legal guardian on 1/5/23, their date of admission. After being cited for not reviewing another individual's 6400.31 and 6400.33 rights during their annual inspection, and then verifying that a plan of correction was not put into place for Individual #1 in September 2023, the regulations for 6400.33 and 6400.34 were typed onto the bottom of Individual #1's signed rights document from 1/5/23. This update was not reviewed or signed by the individual or their legal guardian.The chief executive officer shall be responsible for the administration and general management of the home, including the following: Implementation of policies and procedures. On January 10, 2024, all direct care staff and management were trained on the importance of ensuring that Indvidual rights are reviewed and signed off on an annual basis. The individual rights form was reviewed and updated January 1, 2024, to include all rights including 6400.31 and 6400.33. The individual rights for Indvidual #1 were reviewed with them on 1/3/24. 01/15/2024 Implemented
6400.66At the time of the 12/19/23 inspection, the light in the attic was inoperable.Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents. On January 10, 2024, all direct care staff and management were trained on importance of ensuring that rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents and what to do if a light bulb is out necessary notifications to be made if unable to correct. Supply boxes were created for all the homes that included additional light bulbs, batteries, etc. in order to immediately correct a non-working light. On 12/19/23, the lightbulb was replaced in the attic and on 1/15/24 additional lighting was installed to ensure sufficient lighting was available in the attic. The additional lighting also has a remote, which was installed by the garage door and labeled "attic light." On 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions. 01/15/2024 Implemented
6400.77(b)At the time of the 12/19/23 inspection, there was no thermometer in the first aid kit. A first aid kit shall contain antiseptic, an assortment of adhesive bandages, sterile gauze pads, a thermometer, tweezers, tape, scissors and syrup of Ipecac, if an individual 4 years of age or younger, or an individual likely to ingest poisons, is served. On January 10, 2024, all direct care staff and management were trained on the importance of ensuring that A first aid kit shall contain antiseptic, an assortment of adhesive bandages, sterile gauze pads, a thermometer, tweezers, tape, scissors and syrup of Ipecac, if an individual 4 years of age or younger, or an individual likely to ingest poisons, is served. On 12/19/23 - the thermometer for the home that was not available at the time of inspection was located in another drawer and put back in the first aid kit. in order to refresh all first aid items in the home, New First aid kits were purchased on 1/12/24 and checked for pertinent supplies and were placed in all the Lancaster homes on 1/15/24. The first aid kit replaced the old ones. On 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions - thermometer for both Indvidual's present in the first aid kit and a forehead thermometer present in the newly designated first aid kit drawer. 01/15/2024 Implemented
6400.81(k)(6)Individual #2 did not have a mirror in their bedroom at the time of the 12/19/23 inspection.In bedrooms, each individual shall have the following: A mirror. On January 10, 2024, all direct care staff and management were trained on the importance that in the bedrooms, each individual shall have the following: A mirror. The mirror was replaced in individual #2's bedroom on 1/3/24. The individual indicated they did not want a full-length mirror and wanted a small mirror to check their hair and face, which was installed per their request. On 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions - the mirror was hanging in the individual #2 bedroom and the director spoke with individual #2. 01/15/2024 Implemented
6400.103(Repeated Violation -- 6/20/23) The emergency evacuation plan for the home does not include individual responsibilities.There shall be written emergency evacuation procedures that include individual and staff responsibilities, means of transportation and an emergency shelter location. On January 10, 2024, all direct care staff and management were trained on the importance of having a written emergency evacuation procedures that include individual and staff responsibilities, means of transportation and an emergency shelter location. The emergency evacuation plan was updated for January 1, 2024 and reviewed with staff and individuals. 01/01/2024 Implemented
6400.141(a)(Repeated Violation -- 6/20/23) The physical used for Individual #1's 1/5/23 admission on is dated 7/23/22. Individual #1 has not had an annual physical since this date.An individual shall have a physical examination within 12 months prior to admission and annually thereafter. On January 10, 2024, all direct care staff and management were trained of ensuring that an individual shall have a physical examination within 12 months prior to admission and annually thereafter. Staff were trained on the components of the annual physical and the importance of it being completed annually for each individual. On 9/19/23, there was an initial 6400 validation visit, and it was discovered that Indvidual #1 did not have their TB and physical done. Caresense called Indvidual #1's doctor's office to schedule a physical and Tb. Per the doctor's office availability, they could only see the individual for a physical and could only complete a TB per their availability. The individual #1 got their TB test done and read on 9/27/23 and a physical was scheduled for 2/19/24. The current director of residential calls intermittently to check for cancellations. individual #1 was placed on the waitlist in case someone cancels, thus they would have an earlier appointment pending a cancellation. Due to Individual #1's gastro issues and medical history, Caresense and the individual's parent thought it was best that the individual sees their PCP instead of getting a sooner appointment at an urgent care for their physical since they are more aware of the individual's health issues. 01/10/2024 Implemented
6400.151(c)(4)(Repeated Violation -- 6/20/23) The "health/medical problems which might interfere with health of individuals" section of staff person #1's 4/4/23 physical examination was left blank.The physical examination shall include: Information of medical problems which might interfere with the health of the individuals.On January 10, 2024, all direct care staff and management were trained on the importance of making sure all the physical examination shall include Information of medical problems which might interfere with the health of the individuals and all components of the physical are completed. As of 1/13/24 staff number #1's annual physical health and medical section was updated by the PCP office and indicated "none" in regard to health and medical needs that would prohibit them from performing their duties. 01/10/2024 Implemented
6400.181(e)(9)Individual #1's 3/5/23 assessment indicates that Individual #1 is on a pureed diet with nectar-thick liquids. Individual #1 has never had this diet recommendation.The assessment must include the following information: Documentation of the individual's disability, including functional and medical limitations. On January 10, 2024, all direct care staff and management were trained on the importance of having an accurate assessment that includes the following information: Documentation of the individual's disability, including functional and medical limitations. Due to the error in recording of their diet information, which was documented incorrectly, the program specialist and director of residential were retrained on the importance of documenting information in the assessment. 01/10/2024 Implemented
6400.181(e)(10)Individual #1's 3/5/23 assessment does not include a lifetime medical history. This was added on 12/19/23, the date this inspection commenced.The assessment must include the following information: A lifetime medical history. On January 10, 2024, all direct care staff and management were trained the importance of ensuring that the assessment must include the following information: A lifetime medical history. On 12/1/23- The format of the assessments was updated to include the lifetime medical history and on 12/19/23 the SC was contacted to check potential isp date. The annual assessment with lifetime medical is scheduled to be sent 1/17/24 to the support's coordinator and the team. 01/17/2024 Implemented
6400.214(b)Individual #1's Individual Support Plan (ISP) was updated on 11/27/23. At the time of the 12/19/23 inspection, the most recent ISP available in the home was dated 1/6/23. Individual #2's ISP was updated on 10/5/23. At the time of the 12/19/23 inspection, the most recent ISP available in the home was dated 5/24/22. Additionally, the most recent assessment available in the home for Individual #2 was dated 11/7/22.The most current copies of record information required in § 6400.213(2)-(14) shall be kept at the residential home.On January 10, 2024, all direct care staff and management were trained the importance of ensuring the most current copies of record information required in § 6400.213(2)-(14) shall be kept at the residential home. The most recent ISPs were placed in all the homes so that they are readily available for review. On 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions and the ISPs were onsite for both individuals. 01/19/2024 Implemented
6400.18(a)(4)CareSense Living was notified of an incident of psychological abuse on 12/1/23 at 1:41pm. This incident was not reported in the department's incident management system until 12/2/23 at 5:55pm.The home shall report the following incidents, alleged incidents and suspected incidents through the Department's information management system or on a form specified by the Department within 24 hours of discovery by a staff person: Abuse, including abuse to a individual by another client. On January 10, 2024, all direct care staff and management were trained on making sure the home shall report the following incidents, alleged incidents, and suspected incidents through the department's information management system or on a form specified by the Department within 24 hours of discovery by a staff person: Abuse, including abuse to an individual by another client. Due to the late reporting of the incident a refresher incident management training was done 1/5/24 on in order to refresh management staff on the reporting guidelines of an incident. 01/10/2024 Implemented
6400.32(c)Individual #1 has a diagnosis of Ogilive Syndrome, which is a sudden and unexplained paralysis of the colon. Individual #1's date of admission to Care Sense Living is 1/5/23. On 12/8/22, Individual #1 had a medical appointment for a 6-month follow-up for the Ogilive Syndrome and to give standing orders for a bowel regimen for their new residential home. The following bowel regimen was detailed: "If [Individual #1] does not have a bowel movement in 3 days, then on the 3rd day, we would like you to give suppositories. We would like you to wait 3 hours, and if there is no improvement, then give [them] the fleet enema." Additionally, during the months of October and November, Individual #1 had a PRN prescription for Senna that was to be administered at bedtime on the 3rd day of no bowel movement. As detailed in the report below, there was no bowel tracking completed for Individual #1 until 10/1/23, and after that point, bowel tracking was inconsistent to ensure that Individual #1 received their PRN medications properly at the prescribed times. Care Sense Living also did not confirm which bowel protocol should be followed as both regimens were prescribed by different doctors. Medication was also administered incorrectly, as detailed below. The failure to obtain a complete, correct bowel movement protocol and provide medications correctly creates conditions that are conducive to serious harm for Individual #1.An individual may not be abused, neglected, mistreated, exploited, abandoned or subjected to corporal punishment.On January 10, 2024, all direct care staff and management were trained on ensuring that their role protects the individual may not be abused, neglected, mistreated, exploited, abandoned or subjected to corporal punishment. On December individual #1 attended their GI 12/6/23 appointment during which the bowel Management protocol was reviewed and indicated to follow current plan. Indvidual #1's parent and director of residential attended the appointment on 12/6/23. Staff were retrained on the bowel management protocol on 1/10/24. On 1/15/24, the director of operations and the QM director did a home check to verify POC corrective actions and per the bowel movement tracker on 1/4/24 individual #1 had a bowel movement on 1/4/24 and had to have a suppository on 1/7/24 (after 3 days) which was approved verbally by the director of residential and given on 1/7/24. the result was a bowel movement on 1/7/24. As of 1/15/24 by 4pm that was the only usage of the suppository prn that was noted. 01/10/2024 Implemented
6400.34(a)(Repeated Violation -- 6/20/23) Individual #1's 6400.31 and 6400.33 rights were not reviewed with them upon admission.The home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter.On January 10, 2024, all direct care staff and management were trained on the importance of ensuring that the home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter. The individual rights were reviewed on 1/3/24. 01/10/2024 Implemented
6400.165(c)Individual #1's bowel protocol as prescribed by their doctor on 12/8/22 indicates that if Individual #1 did not have a bowel movement in 3 days, then a suppository was to be given on the third day. If there was no improvement after 3 hours, there was to be a fleet enema administered. There were numerous times in October and November 2023 that Individual #1 went 3 days without a bowel movement and no suppository was administered. There was a fleet enema administered on 11/21/23 at 2:44, however, it is unclear if it was 2:44am or pm, and there was no suppository administered preceding this administration. Individual #1 was administered a suppository on 12/8/23 at 4:30pm, and the Medication Administration Record indicated that the result of the administration was "relief," however, at 6:30pm, a fleet enema was administered. There were also suppositories administered on 12/12/23 and 12/19/23, however, there is no bowel tracking completed to know if this administration is accurate. Individual #1 had a PRN prescription for Senna that was to be administered on day 3 of no bowel movements at bedtime, however, on the following dates, this medication was not administered as prescribed: · Administered at 8am, 3pm, and 5pm on 10/6/23 · Administered 10/12/23, which was not the 3rd day without a bowel movement · Administered on 10/16/23, which was not the 3rd day without a bowel movement · Administered on 10/19/23, which was not the 3rd day without a bowel movement · Administered on 10/20/23, which was not the 3rd day without a bowel movement · Was not administered on 10/30/23 when Individual #1 had not had a bowel movement since 10/27/23 · Administered on 11/2/23, which was not the 3rd day without a bowel movement · Administered at 12pm and 8pm on 11/11/23, which was not the 3rd day without a bowel movementA prescription medication shall be administered as prescribed.On January 10, 2024, all direct care staff and management were trained the importance of ensuring that A prescription medication shall be administered as prescribed along with a medication admin refresher. On 1/15/24, the director of operations and the QM director did a home check to verify POC corrective actions and per the bowel movement tracker on 1/4/24 individual #1 had a bowel movement on 1/4/24 and had to have a suppository on 1/7/24 (after 3 days) which was approved verbally by the director of residential and given on 1/7/24. the result was a bowel movement on 1/7/24. as of 1/15/24 by 4pm that was the only usage of the suppository prn that was noted. All other PRNS used for January were reviewed as well to ensure proper usage and sign off. on 1/12/24 all current scripts were sent to caresense via fax from the pharmacy and were place in the MAR book on 1/15/24 and a script section in the MAR binder created in order to compare the MAR and scripts for cohesiveness. 01/10/2024 Implemented
6400.166(a)(2)Individual #1's December Medication Administration Record did not include the correct name of the prescriber for Trazodone and Cetirizine.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Name of the prescriber.On January 10, 2024, all direct care staff and management were trained on ensuring that A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Name of the prescriber. On 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions and the trazadone and the name of the prescriber was present on the MAR and also other provider names were listed by each medication. 01/15/2024 Implemented
6400.166(a)(12)(Repeated Violation -- 6/20/23) Individual #1's 2023 Medication Administration Records did not include the complete administration times for the following administrations: · Acetaminophen: October 7 and 27 · Deep Sea Nose Spray: October 10, 18, and 21 · Ibuprofen: October 26 and 29; December 1 and 2 · Mucus Relief: October 10, 27, and 28; November 14, 19, and 22; December 1 and 5 · Senna: October 3, 14, 26, and 31; November 19 · Simethicone: November 11 · Fleet Enema: November 21 · 240 Chest Congestion: November 21A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Date and time of medication administration.On January 10, 2024, all direct care staff and management were trained on the importance of ensuring that medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Date and time of medication administration. the training included that medications were given as administered at the correct time and documented with the entire time which includes AM and PM and as prescribed as well as reviewing the steps for medication administration. On 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions and ensure the appropriate times were listed . 01/15/2024 Implemented
6400.167(a)(4)(Repeated Violation -- 6/20/23) Individual #1 had a PRN prescription for Senna that was to be administered as follows: "Take 2 tablets at bedtime if no bowel movement for 3 days." This medication was frequently administered at times other than bedtime. · October 6, 2023: Administered at 8am, 3pm, and 5pm · October 7, 2023: Administered at 8am · October 12, 2023: Administered at 12pm · October 16, 2023: Administered at 4pm · October 19, 2023: Administered at 7am · October 20, 2023: Administered at 4pm · October 23, 2023: Administered at 8am · November 2, 2023: Administered at 7:30am · November 3, 2023: Administered at 12pm · November 6, 2023: Administered at 8am · November 9, 2023: Administered at 12pm · November 11, 2023: Administered at 12pm · November 13, 2023: Administered at 6pm · November 20, 2023: Administered at 6:15pm · November 24, 2023: Administered at 7:30am · November 25, 2023: Administered at 7:30amMedication errors include the following: Failure to administer a medication at the prescribed time, which exceeds more than 1 hour before or after the prescribed time.On January 10, 2024, all direct care staff and management were trained on the importance of ensuring that all medications including PRN medications were given as administered at the correct time and as prescribed as well as reviewing the steps for medication administration. the medication error was entered in EIM on 12/30/23. 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions and ensure the appropriate times were listed. 01/10/2024 Implemented
6400.167(c)(Repeated Violation -- 6/20/23) The medication errors described in 6400.167a4 were not reported as an incident in the department's incident management system.A medication error shall be reported as an incident as specified in § 6400.18(b) (relating to incident report and investigation).On January 10, 2024, all direct care staff and management were trained on the importance of reporting all medication errors. A medication error shall be reported as an incident as specified in § 6400.18(b) (relating to incident report and investigation). 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions and ensure the appropriate information listed. the medication error was entered in EIM on 12/30/23. 01/15/2024 Implemented
6400.169(a)Staff person #2 administered Flonase nasal spray to Individual #1. Staff person #2 has not received training on how to administer nasal sprays.A staff person who has successfully completed a Department-approved medications administration course, including the course renewal requirements may administer medications, injections, procedures and treatments as specified in § 6400.162 (relating to medication administration).Over a period of 3 days 12/29/23, 1/2/24, 1/5/24 all direct care staff and management were trained by a nurse on all non-oral medication and the importance of them and how to administer. All regions were trained on non-oral medication as well as the medication trainers were trained as well. 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions and reviewed the usage of any non-oral medication given was the suppository which was used on 1/7/24 and deep-sea nose spray was not used or any creams as of 1/15/24. 01/15/2024 Implemented
6400.181(f)(Repeated Violation -- 6/20/23) Individual #1's 3/5/23 assessment was not sent to the entire team; it was only sent to Individual #1's supports coordinator.The program specialist shall provide the assessment to the individual plan team members at least 30 calendar days prior to an individual plan meeting.On January 10, 2024, all direct care staff and management were trained on the importance of the assessment of an individual being sent to the entire team including. The program specialist and management team were retrained on the importance of sending the assessment to the current team, the makeup of the current teams was reviewed, per individual in the Lancaster area. The most recent assessment to be sent on 1/17/24. 01/17/2024 Implemented
6400.186(Repeated Violation -- 6/20/23) Individual #1's Individual Support Plan indicates that once they moved into their CLA in January 2023, that communication support would need to be pursued. At the time of the 12/19/23 inspection, this support has not been reviewed.The home shall implement the individual plan, including revisions.On January 10, 2024, all direct care staff and management were trained on the importance of implementing the individual plan, including revisions. On 1/5/24, the Caresense team confirmed via phone with Indvidual #1's parent, who is also a nurse, the type of communication supports the parent initially discussed/requested. Per individual #1's parent feedback, they wanted individual #1to utilize a communication app Visual 2 Go which has been installed on 12/19/23 and staff initial training on the app on 12/19/23. On 1/17/24 an updated assessment will be sent indicating the implementation of the communication apps and the goals that the individual will be focusing on. On 1/15/24 the director of operations and the QM director did a home check to verify POC corrective actions and the app was in working order and the management staff reviewed its capabilities (verbal via the iPad makings sentences, giving directives, etc.) 01/15/2024 Implemented
SIN-00225895 Renewal 06/20/2023 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.43(b)(1)The agency's medication administration and medication administration training policy states that medication errors, described as failure to administer the medication and failure to administer the medication at the right time, will be reported online within 72 hours. Internal progressive disciplinary actions pertaining to medication errors will be implemented. As documented in this report, the home failed to administer medications to Individual #1 and failed to administer medications on the correct date monthly over the previous year. At no point did the agency report the medication errors to the Department, implement internal progressive disciplinary actions, or implement their medication administration policy.The chief executive officer shall be responsible for the administration and general management of the home, including the following: Implementation of policies and procedures. On 7/13/23 Staff were trained on the importance of completing the proper medication management when administering meds and how to report errors if they do occur. Management staff including the lead staff and the director were retrained on providing oversight to the home regarding medication administration and the process of reporting medication errors online within the appropriate time frame. Home compliance will be in the form of monthly House checks which include reviews of the MARS and medication within the homes. 07/24/2023 Implemented
6400.43(b)(3)As documented in this report, the home failed to administer medications to Individual #1 and failed to administer medications on the correct date, monthly over the previous year. At no point did the agency, Care Sense Living LLC, report the medication errors to the Department, implement internal progressive disciplinary actions, or implement their medication administration policy. Additionally, the agency's medication administration and medication administration training policy does not include instructions for the safe practices of managing individual's medications, storage and disposal of medications, the use of prescription medications, the use of as needed psychotropic medications, the agency's medication administration documentation records, who to report medication administration errors to and what is needed for individual's to be able to self-administer medications. It is also lacking who is responsible for management and oversight daily of individual's medications, medication administration records, and medication administration to ensure the individual's health and safety.The chief executive officer shall be responsible for the administration and general management of the home, including the following: Safety and protection of individuals. On 7/13/23 Staff were trained on the importance of completing the proper medication management when administering meds and how to report errors if they do occur. management staff (7/13/23) including the lead staff, the director (6/28/23) were retrained on importance of providing oversight to the home regarding medication administration and the process of reporting medication errors online within the appropriate time frame and implementing the medication administration policy. Home compliance will be in the form of monthly House checks which include reviews of the MARS and medication within the homes. The forms committee will be reviewing the medication administration policy on 7/28/23 and will updating the policy to reflect who is responsible for management and oversight daily of individual's medications, medication administration records, and medication administration to ensure the individual's health and safety., the updated policy will also include instructions for the safe practices of managing individual's medications, storage and disposal of medications, the use of prescription medications, the use of as needed psychotropic medications, the agency's medication administration documentation records, who to report medication administration errors to and what is needed for individual's to be able to self-administer medications. 08/02/2023 Implemented
6400.62(a)At the time of the 6/22/23 inspection, there was Lysol spray in the bathroom closet and Clorox wipes under the kitchen sink, both accessible to the individual. Individual #1 is not safe around poisonous items.Poisonous materials shall be kept locked or made inaccessible to individuals. On 7/13/23 - Staff were trained on the importance abiding by the individual's safety protocols which includes safety around poisonous materials - Poisonous materials shall be kept locked or made inaccessible to individuals. The management staff including the lead staff (7/13/23) , also the director (6/28/23) were retrained on importance of providing oversight to the home regarding poison safety and the process of reporting any updates to the support's coordination. Home compliance monitoring of poison safety will be in the form of monthly House checks which include reviews of the MARS and medication within the homes. On 7/20/23 an email update to the Supports coordination was sent to reflect current poison safety status of individual #1 which will be reviewed in the upcoming ISP . 07/28/2023 Not Implemented
6400.103During the 6/21/23 inspection, the agency produced an Emergency Evacuation Policy for the agency. This policy did not include the means of transportation to the emergency shelter location or the emergency shelter location the home is to use in the event of an emergency evacuation. The home produced an Emergency Evacuation and Temporary Placement plan. This plan did not include the individual's responsibilities or applicable staff responsibilities. This plan states staff on shift are to contact a program coordinator for directions and the process of evacuation, can contact an on-call point person, and is to take further direction for delivery of medications, supplies, and notification of family members by the program coordinator or program specialist. The agency, Case Sense Living LLC., did not provide the Department with any staff member that holds the title of a program coordinator for the direct support staff to know who to contact for further instructions. Both plans were missing components of the requirements defined in 55 Pa. Code § 6400.103.There shall be written emergency evacuation procedures that include individual and staff responsibilities, means of transportation and an emergency shelter location. On 7/13/23 Staff person were updated on the updated emergency evacuation and temporary Placement protocol. The emergency evacuation and temporary Placement protocol were updated to reflect the missing components and they now include the means of transportation to the emergency shelter location or the emergency shelter location the home is to use in the event of an emergency evacuation. The Emergency Evacuation and Temporary Placement plan now includes the individual's responsibilities or applicable staff responsibilities. This plan has been updated who the staff and family members should contact in an emergency. Both plans updated to reflect all components of the requirements defined in 55 Pa. Code § 6400.103. 07/13/2023 Implemented
6400.112(h)The electronic and paper fire drill records from July 2022 to June 2023 do not document if individuals went to the meeting place during the monthly fire drills. Individuals shall evacuate to a designated meeting place outside the building or within the fire safe area during each fire drill.on 7/13/23 staff were retrained on the importance of completing fire drills and all its components that need to be documented including the documentation of the monthly meeting place. Lead staff and the director were both retrained on the importance of monitoring fire drills on a monthly basis and ensuring that it's completed in full. 08/04/2023 Not Implemented
6400.112(i)The electronic and paper fire drill records from July 2022 to June 2023 do not document or report if a smoke detector was activated to simulate the monthly fire drills. A fire alarm or smoke detector shall be set off during each fire drill.On 7/13/23 staff were retrained on the importance of completing fire drills and all its components that need to be documented including the documentation of the activation of the smoke detector. Lead staff and the director were both retrained on the importance of monitoring fire drills on a monthly basis and ensuring that it's completed in full including utilizing the smoke detector during drills and documenting which was used. 08/04/2023 Implemented
6400.141(a)Individual #1 did not have an annual physical examination completed in 2022. The only annual physical examination the provider agency was able to produce was dated 2/3/23.An individual shall have a physical examination within 12 months prior to admission and annually thereafter. On 7/13/23 Staff were retrained on the importance of ensuring that An individual shall have a physical examination within 12 months prior to admission and annually thereafter. 07/07/2023 Not Implemented
6400.141(c)(6)The only tuberculin test results provided to the Department for Individual #1 were dated 6/20/22. Individual #1's date of admission is 9/7/20. There is no documentation verifying that Individual #1 had a tuberculin test completed between date of admission and 6/20/22.The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years for individuals 1 year of age or older; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. On 7/13/23 staff were retrained on the importance of ensuring that individuals residing at the home have a physical completed annually and shall include tuberculin skin testing by Mantoux method with negative results every 2 years for individuals 1 year of age or older; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Compliance review./training on what annual physical paperwork should require was completed withe lead staff and residential director for Lancaster . 07/07/2023 Not Implemented
6400.141(c)(11)The health maintenance needs, medication regiment, and the need for blood work at recommended intervals section of Individual #1's 2/3/23 annual physical examination was left blank.The physical examination shall include: An assessment of the individual's health maintenance needs, medication regimen and the need for blood work at recommended intervals. Compliance review /training on what annual physical paperwork should require was completed withe lead staff and residential director for Lancaster and an emphasis on esuring that includes and assessment of the individual's health maintenance needs, medication regimen and the need for blood work at recommended intervals. 07/07/2023 Implemented
6400.145(1)During the 6/21/23 inspection, the agency was only able to produce a Medical Emergencies and Emergency Medical Plan document. This document did not include the hospital or source of heath care the individuals in the home are to utilize in an emergency.The home shall have a written emergency medical plan listing the following: The hospital or source of health care that will be used in an emergency. On 7/13/23 - Staff were trained on the importance of following the medical emergencies and emergency medical plan ad its updated components which includes the hospital or source of health care that will be used in an emergency. 07/13/2023 Implemented
6400.145(3)During the 6/21/23 inspection, the agency was only able to produce a Medical Emergencies and Emergency Medical Plan document. This document did not include the emergency staffing plan the home is to utilize in an emergency.The home shall have a written emergency medical plan listing the following: An emergency staffing plan.On 7/13/23 - Staff were trained on the importance of following the medical emergencies and emergency medical plan ad its updated components which includes the hospital or source of health care that will be used in an emergency as well as the emergency staffing plan the home is to utilize in an emergency. 07/13/2023 Implemented
6400.151(b)Staff person #2's 11/16/21 and 1/3/23 physical examination records are not completed, signed and dated by a licensed physician, certified nurse practitioner, or licensed physician's assistant. The record provided was a printout summary and did not indicate who completed the summary, a signature and date, or electronic signature and date of the licensed medical professional completing the record. The physical examination shall be completed, signed and dated by a licensed physician, certified nurse practitioner or licensed physician's assistant. On 7/13/23 staff were trained on the importance of ensuring that all staff physical examination shall be completed, signed and dated by a licensed physician, certified nurse practitioner, or licensed physician's assistant. Also reviewed was the physical exam form that should be utilized during all staff physicals and all components completed in full including physicians' signature and date. 07/13/2023 Implemented
6400.151(c)(2)Staff person #2's 11/16/21 and 1/3/23 physical examination records did not include a review or documentation of their most recent Tuberculin skin test by Mantoux method with negative results of a chest x-ray. The agency produced a document that Staff person #2's Tuberculin skin test was read negative on 1/5/23, after the physical examination, but the record does not document the medical certification of the person reading the results. Staff person #3's 1/18/23 physical examination record did not record if they received a Tuberculin skin test by Mantoux method with negative results, or a chest x-ray with negative results. The field to indicate if this was completed and reviewed by the physician during the examination was left blank. The report of a chest x-ray produced during the 6/21/23 inspection was illegible. The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Tuberculin skin testing may be completed and certified in writing by a registered nurse or a licensed practical nurse instead of a licensed physician, licensed physician's assistant or certified nurse practitioner. On 7/13/23 staff were trained on the importance of ensuring that all physical examination shall include Tuberculin skin testing by Mantoux method with negative results every 2 years; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Tuberculin skin testing may be completed and certified in writing by a registered nurse or a licensed practical nurse instead of a licensed physician, licensed physician's assistant or certified nurse practitioner. Also reviewed with staff was the physical exam form that should be utilized during all staff physicals and all components completed in full including TB section that needs to be completed and results documented and the medical certification of the person administering it. 07/13/2023 Implemented
6400.151(c)(3)Staff person #2's 11/16/21 and 1/3/23 physical examination records did not include a signed statement that the staff person is free of communicable diseases or that the staff person has a communicable disease but is able to work in the home if specific precautions are taken that will prevent the spread of the disease to individuals. The physical examination shall include: A signed statement that the staff person is free of communicable diseases or that the staff person has a communicable disease but is able to work in the home if specific precautions are taken that will prevent the spread of the disease to individuals. On 7/13/23 staff were trained on the importance of ensuring that all physical examination shall include A signed statement that the staff person is free of communicable diseases or that the staff person has a communicable disease but is able to work in the home if specific precautions are taken that will prevent the spread of the disease to individuals. Also reviewed with staff was the physical exam form that should be utilized during all staff physicals and all components completed in full including a signed statement that the staff person is free of communicable diseases or that the staff person has a communicable disease but is able to work in the home if specific precautions are taken that will prevent the spread of the disease to individuals. 07/13/2023 Implemented
6400.151(c)(4)Staff person #2's 11/16/21 and 1/3/23 physical examination records and Staff person #3's 1/18/23 physical examination record did not include Information of medical problems which might interfere with the health of the individuals. Staff person #2's record did not include this and the field to indicate this on Staff person #3's record was left blank.The physical examination shall include: Information of medical problems which might interfere with the health of the individuals.On 7/13/23 staff were trained on the importance of ensuring that all staff person's physical examination shall include Information of medical problems which might interfere with the health of the individuals. Also reviewed with staff was the physical exam form that should be utilized during all staff physicals and all components completed in full including Information of medical problems which might interfere with the health of the individuals, and nothing should be left blank, and all areas addressed. 07/13/2023 Not Implemented
6400.181(a)Individual #1's annual assessment was completed on 5/3/21 and not again until 11/7/22, outside of the annual timeframe. Each individual shall have an initial assessment within 1 year prior to or 60 calendar days after admission to the residential home and an updated assessment annually thereafter. The initial assessment must include an assessment of adaptive behavior and level of skills completed within 6 months prior to admission to the residential home. On 7/13/23 staff and program specialist ( 7/21/23) were trained on the importance of ensuring that Each individual shall have an initial assessment within 1 year prior to or 60 calendar days after admission to the residential home and an updated assessment annually thereafter. The initial assessment must include an assessment of adaptive behavior and level of skills completed within 6 months prior to admission to the residential home. Dues dates and components and where the assessments are kept in the home were reviewed as well. 07/13/2023 Not Implemented
6400.211(a)Individual #1's emergency information sheet does not contain the correct address of the residence. Individual #1 moved from one home to another home on 1/5/23. The Emergency information sheet was not updated at the time of the move.Emergency information for an individual shall be easily accessible at the home. 0n 7/13/23 staff were retrained on the importance of ensuring that Emergency information for an individual shall be easily accessible at the home and be updated to reflect updated information. On 7/25/23 the emergency information will be updated for all individuals in the home and updated by 7/26/23. 07/26/2023 Implemented
6400.24Article X.1007: The agency, Care Sense Living LLC, documents Staff person #3's date of hire is 1/25/23. At the time of the 6/21/23 inspection, Staff person #3 did not complete any records documenting if they are or have been a resident of the state of Pennsylvania for the previous two years. Staff person #3 left all fields on their application to answer this question blank. The agency was unaware that Staff person #3 never reported their residency, and the agency never applied for a Federal Bureau of Investigation background check for Staff person #3.The home shall comply with applicable Federal and State statutes and regulations and local ordinances.On 7/13/23, all staff were trained on the importance of ensuring that the home shall comply with applicable Federal and State statutes and regulations and local ordinances. the staff person #3 has been a resident of Pennsylvania for more than 2 years and had left the field of the application for residency area blank which was an oversite. A driving check had been completed, prior to hire as well that reflects documentation of two years of pa driving history and the staff is scheduled to complete an FBI background check by 7/28/23. The director of residential also had training on the onboarding process and the importance of making sure the employee application is completed in full and how to address the residency section and follow up needed. 07/28/2023 Implemented
6400.34(a)At Individual #1's 1/6/23 annual rights review, the individual's rights defined in 55 Pa Code 6400.31 and 6400.33 were not reviewed with the individual.The home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter.On 7/13/23 staff were retrained on the importance of informing and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter. a refresher training will be done with the individual #1 by 7/25/23. 07/25/2023 Not Implemented
6400.46(a)Staff person #3's date of hire is 1/25/23. Staff person #3 started working independently with individuals on 1/29/23. They did not receive fire safety training until 1/30/23. Staff person #2's date of hire is 6/3/19. There is no record verifying that staff person #2 received fire safety training before 1/26/23.Program specialists and direct service workers shall be trained before working with individuals in general fire safety, evacuation procedures, responsibilities during fire drills, the designated meeting place outside the building or within the fire safe area in the event of an actual fire, smoking safety procedures if individuals or staff persons smoke at the home, the use of fire extinguishers, smoke detectors and fire alarms, and notification of the local fire department as soon as possible after a fire is discovered.On 7/13/23 all staff were trained on the importance of ensuring that the Program specialists and direct service workers are trained before working with individuals in general fire safety, evacuation procedures, responsibilities during fire drills, the designated meeting place outside the building or within the fire safe area in the event of an actual fire, smoking safety procedures if individuals or staff persons smoke at the home, the use of fire extinguishers, smoke detectors and fire alarms, and notification of the local fire department as soon as possible after a fire is discovered. on 6/28/23 director of residential was trained on the onboarding process and what is needed prior to staff working with the individuals once hire also reviewed is the new staff checklist and new hire orientation which breakdown all components needed prior to hire and trainings needed once hired. 07/13/2023 Implemented
6400.46(c)Staff person #3's date of hire is 1/25/23. Staff person #3 started working independently with individuals on 1/29/23. Staff person #3 did not receive training in general first aid until 1/30/23.Program specialists and direct service workers and at least one person in a vehicle while individuals are being transported by the home shall be trained before working with individuals in first aid techniques.On 7/13/23 all staff were trained on the importance of ensuring that Program specialists and direct service workers and at least one person in a vehicle while individuals are being transported by the home shall be trained before working with individuals in first aid techniques. on 6/28/23 director of residential was trained on the onboarding process and what is needed prior to staff working with the individuals once hire also reviewed is the new staff checklist and new hire orientation which breakdown all components needed prior to hire and trainings needed once hired. 07/13/2023 Implemented
6400.50(a)Staff person #3's orientation training record that occurred on 2/7/23 did not list the length of training on all topics they received training on. The field to indicate the length of the training(s) was left blank. Staff person #1's annual 2022 training record stated that training topics, "community integration, with developing relationships, seizure management, person center practices, and individual choice" occurred on two days (1/10/22 and 1/11/22) but did not define which trainings occurred on which days. Additionally, these training topics were listed as ODP (Office of Developmental Programs) trainings, but the training source was recorded as Staff person #2, not ODP. ODP trainings produce certificates for documentation of completion of the courses, and ODP certificates were never produced for Staff person #1's ODP trainings.Records of orientation and training, including the training source, content, dates, length of training, copies of certificates received and staff persons attending, shall be kept.On 7/13/23 staff person were trained on the importance of ensuring that Records of orientation and training, including the training source, content, dates, length of training, copies of certificates received and staff persons attending, shall be kept. The new hire orientation form will be reviewed. During the forms committee meeting on 7/28/23 and scheduled retraining of new forms will be done on 8/4/23. 08/04/2023 Implemented
6400.51(a)(3)Staff person #3's date of hire is 1/25/23. Staff person #3 started working independently with individuals on 1/29/23. Staff person #3 did not complete orientation training described in 6400.51(b)(1) through 6400.51(b)(5) before working with individuals. Staff person #3 completed a list of orientation topics on 2/7/23, but the content of these trainings was not provided to the Department to ensure that this staff person complete all aspects of orientation training.Prior to working alone with individuals, and within 30 days after hire, the following shall complete the orientation as described in subsection (b): Direct service workers, including full-time and part-time staff persons.On 7/13/23 staff person including management /hiring staff were trained on the importance of ensuring that prior to working alone with individuals, and within 30 days after hire, the following shall complete the orientation as described in subsection (b): Direct service workers, including full-time and part-time staff persons. The director of operations was trained on the onboarding process and orientation of staff. 07/13/2023 Implemented
6400.52(a)(1)The agency reports that their training year is the calendar year. Staff person #4 only received 8 hours of training in the 2022 calendar year. Additionally, staff person #4 did not complete annual training in the areas specified in 6400.52(c)(1) through 6400.52(c)(6) in calendar year 2022.The following shall complete 24 hours of training related to job skills and knowledge each year: Direct service workers.On 7/13/23- The following shall complete 24 hours of training related to job skills and knowledge each year: Direct service workers. Annual trainings will be scheduled for the start of CareSense calendar year which will add up to 12 hrs. to start off the calendar year, which is scheduled for January 5th and January 8th, 2024. 07/13/2023 Implemented
6400.52(c)(5)Staff person #2 works directly with individuals. Annual training in the safe and appropriate use of behavior supports that included training on all individuals' specific behavior support plans wasn't provided to Staff person #2 in the agency's 2022 annual training year. Staff person #2 produced records that they received web-based trainings on challenging behaviors and behaviors as communication in 2022. However, according to the Department's 6400 Regulatory Compliance Guide, any of the annual training topics listed at 6400.52(c) may be delivered through a web-based format except for 6400.52(c)(5)-(6).The annual training hours specified in subsections (a) and (b) must encompass the following areas: The safe and appropriate use of behavior supports if the person works directly with an individual.On 7/13/23 staff were trained on the importance of ensuring that The annual training hours specified in subsections (a) and (b) must encompass the following areas: The safe and appropriate use of behavior supports if the person works directly with an individual. a refresher training of behavior support will done with the staff in the home by 7/28/23 and challenging behaviors will be reviewed as a component. 07/13/2023 Implemented
6400.52(c)(6)Staff person #2 works directly with individuals. Annual training in implementation of the individual plan, training on job-related knowledge and skills relating to individual-specific needs, plans, protocols, health needs, and support to provide to individual's outlined in all their individual-specific plans was not provided to Staff person #2 in the agency's 2022 annual training year.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Implementation of the individual plan if the person works directly with an individual.On 7/13/23 staff were trained on the importance of ensuring that the annual training hours specified in subsections (a) and (b) must encompass the following areas: Implementation of the individual plan if the person works directly with an individual. 07/13/2023 Implemented
6400.165(g)Individual #1's 9/722, 12/7/22, 2/7/23, and 4/26/23 psychiatric medication reviews do not list the current medications that were to be reviewed.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.On 7/1/23 staff reviewed the importance of ensuring that a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage. An updated/simplified psyche form was implemented as of 7/21/23. 07/21/2023 Not Implemented
6400.166(a)(1)Individual #1's record is missing the Medication Administration Record for July 2022. The provider agency was unable to produce this document.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Individual's name.On 7/13/23, staff were trained on the regulation that a medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Individual's name. Lead staff and residential director for Lancaster were trained on the importance of reviewing and uploading the MAR's. 07/24/2023 Not Implemented
6400.166(a)(12)Individual #1 was recorded as being administered the following medications, however, a time is not listed for the administrations: · 12/17/22 -- Acetaminophen · 12/19/22 -- Acetaminophen · 12/29/22 - Acetaminophen · 2/23/23 -- Triamcinolone · 2/24/23 -- Triamcinolone · 2/24/23 -- Triamcinolone · 3/1/23 -- Triamcinolone and Fluticasone · 3/2/23 -- Triamcinolone · 3/3/23 - Triamcinolone · 3/2/23 -- Trazodone 50mg · 3/14/23 -- Fluticasone · 3/15/23 - Fluticasone · 4/1/23 -- Metamucil · 4/2/23 -- Metamucil · 4/23/23 -- Trazodone 50mgA medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Date and time of medication administration.On 7/13/23 - a retraining was done on the importance of having a medication record that is kept, including the following for each individual for whom a prescription medication is administered: Date and time of medication administration. Home compliance will be in the form of monthly House checks which include reviews of the MARS and medication within the homes. 07/13/2023 Not Implemented
6400.167(a)(1)(Repeated Violation -- 6/21/22) The following medications were not administered to Individual #1: · 11/28/22 -- 8pm dose of Lisinopril · 1/6/23 -- 8pm dose of Lamictal · 1/6/23 -- 4pm and 8pm dose of Flaxseed Oil · 1/11/23 -- 4pm and 8pm dose of Flaxseed Oil · 1/22/23 -- 8pm dose of Lamictal · 2/18/23 -- 8am dose of Amoxicillin · 3/3/23 -- 8pm dose of Metformin and Flaxseed Oil · 4/25/23 -- 8pm dose of Lisinopril · 4/26/23 -- 8pm dose of Lisinopril · 4/28/23 -- 8pm dose of Lisinopril · 6/16/23 -- 4pm dose of Flaxseed OilMedication errors include the following: Failure to administer a medication.Medication errors once identified during the licensing were submitted within the allotted time frame. On 7/13/23 staff were trained on the importance of completing the medication administration processing full and giving medications in a timely manner as specified and signing off on the MAR. Also reviewed was the importance of documenting home visits on the MAR. 08/02/2023 Not Implemented
6400.167(a)(4)The following medications were administered to Individual #1 at the wrong time: · Debrox 6.5% ear drops are to be administered Tuesday and Friday; This medication was administered on 12/31/22, which was a Saturday.Medication errors include the following: Failure to administer a medication at the prescribed time, which exceeds more than 1 hour before or after the prescribed time.Medication errors once identified during the licensing were submitted within the allotted time frame. On 7/13/23 staff were trained on the importance of completing the medication administration processing full and giving medications in a timely manner as specified at the prescribed time and signing off on the MAR. Also reviewed was the importance of documenting home visits on the MAR. 08/02/2023 Implemented
6400.169(a)Staff person #3's 2023 initial medication administration training did not document the date a certified medication administration trainer reviewed the staff's training documents and approved them to administer medications to individuals. The field to indicate the date they passed all examinations and requirement was left blank. Staff person #3 administered medications to individuals in May 2023.A staff person who has successfully completed a Department-approved medications administration course, including the course renewal requirements may administer medications, injections, procedures and treatments as specified in § 6400.162 (relating to medication administration).On 7/13/23 staff were retrained on the importance of having up to date medication admin training records including signoff on reviews since A staff person who has successfully completed a Department-approved medications administration course, including the course renewal requirements may administer medications, injections, procedures and treatments as specified in § 6400.162 (relating to medication administration). 07/13/2023 Implemented
6400.169(d)The date and documents for Staff person #3's written documentation test (consisting of a script/label examination and mar examination) and the multiple-choice test, part of the 2023 initial medication administration training documents, was not provided or kept in their record. The date and documents for Staff person #4's written documentation test and multiple-choice test, part of their 6/12/22 initial medication administration training, was not provided or kept in their record.A record of the training shall be kept, including the person trained, the date, source, name of trainer and documentation that the course was successfully completed.On 7/13/23 - Staff were retrained on the importance of ensuring that the record of the training shall be kept, including the person trained, the date, source, name of trainer and documentation that the course was successfully completed. 07/13/2023 Implemented
6400.181(f)Individual #1's 11/7/22 was not sent to the team members. The PS indicated on the 11/7/22 annual assessment "CC- as requested," but it did not indicate that the annual assessment was sent to any team members.The program specialist shall provide the assessment to the individual plan team members at least 30 calendar days prior to an individual plan meeting.The program specialist was retrained on 7/21/23 on the program specialist shall provide the assessment to the individual plan team members at least 30 calendar days prior to an individual plan meeting. 07/21/2023 Implemented