Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00241031 Renewal 03/26/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.80(b)At the time of the inspection, one of the rear roof vents was damaged and had fallen to the ground. The outside of the building and the yard or grounds shall be well maintained, in good repair and free from unsafe conditions.The new vent cover was reinstalled on April 5, 2024. A picture of the corrected item has been provided. 04/05/2024 Implemented
SIN-00221900 Renewal 04/03/2023 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)(Repeated Violation -- 4/5/22) The self-assessment completed 8/31/22 did not assess compliance with the following regulations: 6400.72a, 6400.72b, 6400.142e.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency's certificate of compliance, to measure and record compliance with this chapter.Self-assessment that was completed on 8/30/22 did not include a summary the corrections for identified violations and was missing some sections. Another self-assessment was completed on 1/20/23, however, this was outside of 3 to 6 months prior to 12.28.22, when the previous certificate of compliance expired, and therefore not compliant. The assigned staff person who completed the 8/30/22 self-assessment is no longer with GHHS. An assessment has been scheduled for 7/15/23 (expiration of cert. is 12/28/23) and is saved on the shared outlook calendar, with invites to the program management. Additionally, training has been done based on this most recent licensing findings. Attached file: Self-assessment signed training policy on scheduling self-assessments. 05/17/2023 Implemented
6400.15(c)The self-assessment completed on 8/31/22 did not include a plan of correction for 6400.163c and 6400.165g.A copy of the agency's self-assessment results and a written summary of corrections made shall be kept by the agency for at least 1 year. Self-assessment that was completed on 8/30/22 did not include a summary the corrections for identified violations. Another self-assessment was completed on 1/20/23, however, this was outside 3 to 6 months prior to 12.28.22, when the previous certificate of compliance expired, and therefore not compliant. The assigned staff person who completed the 8/30/22 self-assessment is no longer with GHHS. An assessment based on the recent licensing inspection has been completed (for the house that was full review) and used as part of the training process, to include corrective action. 05/17/2023 Implemented
6400.21(d)Staff person #2's date of hire is 3/20/23. A Pennsylvania State Police background check was completed utilizing a 3rd party vendor on 2/28/23, however the final report from the Pennsylvania State Police is not on file with the agency.A copy of the final reports received from the State Police and the FBI, if applicable, shall be kept. This was an oversight that was corrected on 4/5/23. A copy of the final report from the State Police was provided on 4/5/23 and is also attached as evidence. HR Director and management staff are now aware of the need to keep final report from State Police and FBI, if applicable, even when 3rd vendors are used. 05/17/2023 Implemented
6400.22(d)(1)(Repeated Violation - 4/5/22) Individual #1's cash disbursement and receipts ledgers are inaccurate multiple times from 5/1/22 through the 4/5/23 inspection. Multiple times, the money spent was not correctly deducted from the current total, and the correct amount from receipts are not being deducted from the total balance. According to Individual #1's April 2023 ledgers, Individual #1 should have $23.17 at the home, however, the balance was computed incorrectly on the ledger and should have been $23.20. The total money available at the home on 4/5/23 was $20.66.The home shall keep an up-to-date financial and property record for each individual that includes the following: Personal possessions and funds received by or deposited with the home. The staff were retrained and evidence is attached for the current months ledger record for the same individual. The Program Manager previously assigned to this site is no longer with the company, and the newly assigned PM has been trained to supervise staff entries and compliance with this topic. 05/17/2023 Implemented
6400.106(Repeated Violation - 4/5/22) As of the 4/5/23 inspection, the most recent furnace inspection and cleaning was conducted on 11/15/21.Furnaces shall be inspected and cleaned at least annually by a professional furnace cleaning company. Written documentation of the inspection and cleaning shall be kept. Most recent inspection was 1/27/23, however, this was outside the 12 months since the previous furnace inspection. Staff that were responsible to schedule and ensure completion of furnace inspection during that time period are no longer with the company. New agency management team was trained on this regulatory item to ensure annual inspection. The Program Manager has scheduled annual furnace inspection for the company owned houses, and request has been made to property manager of the rented homes, and it also saved as an appointment on the shared Outlook calendar. Inspection for 2023 has been scheduled with the furnace company and will take place on 9/5/23 and 9/6/23. Evidence is attached with signed general fire safety training scheduled furnace inspections for 9.5.23 05/17/2023 Implemented
6400.114(a)At the time of the 4/5/23 inspection, there was a smoking area located at the home, however, there is no safe smoking plan in place specific to this home.If an individual or staff person smokes at the home, there shall be written smoking safety procedures. Staff were retrained on the Smoking and Tobacco use policy and procedure, and on the safe smoking plan as it relates to this home. A copy of the policy and procedure is kept at the site. All staff will be trained upon hire, during orientation and ongoing as needed. Attachment of signed safe smoking plan training and also general fire safety 05/17/2023 Implemented
6400.151(a)Staff person #2's date of hire is 3/20/23. Staff person #2's most recent physical on file was completed on 6/14/21, which is more than 12 months before their date of hire. A staff person who comes into direct contact with the individuals or who prepares or serves food, for more than 5 days in a 6-month period, including temporary, substitute and volunteer staff, shall have a physical examination within 12 months prior to employment and every 2 years thereafter. The violation occurred due to an oversight and was corrected on 4/7/23. HR Director and all management have been trained on ensuring that there shall be a physical examination within 12 months prior for all new hires. Evidence: Attachment signed new hire training with physicals and background checks. 05/17/2023 Implemented
6400.151(c)(2)Staff person #2's date of hire is 3/20/23. There is no documentation of a tuberculin test or x-ray on file for staff person #2. The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Tuberculin skin testing may be completed and certified in writing by a registered nurse or a licensed practical nurse instead of a licensed physician, licensed physician's assistant or certified nurse practitioner. The violation occurred due to an oversight and was corrected on 4/7/23. The evidence is attached. HR Director and all management have been trained on ensuring that there shall be documentation of a TB test or x-ray on file. Attachment file: Signed new hire trainings with attached physicals and background checks. 05/17/2023 Implemented
6400.151(c)(3)Staff person #4's 2/17/22 physical examination does not include a statement indicating that this staff person is free from communicable diseases. The physical examination shall include: A signed statement that the staff person is free of communicable diseases or that the staff person has a communicable disease but is able to work in the home if specific precautions are taken that will prevent the spread of the disease to individuals. The violation occurred due to an oversight and was corrected on 4/7/23. The evidence is attached. HR Director and all management have been trained on ensuring the physical examination includes a statement indicating the staff is free from communicable diseases. Evidence: Attachment signed new hire training with physicals and background checks. 05/17/2023 Implemented
6400.181(a)Individual #1 had an assessment completed on 6/3/21 and not again until 12/6/22. Additionally, the 12/6/22 assessment did not include complete information required in an annual assessment. Each individual shall have an initial assessment within 1 year prior to or 60 calendar days after admission to the residential home and an updated assessment annually thereafter. The initial assessment must include an assessment of adaptive behavior and level of skills completed within 6 months prior to admission to the residential home. There was an oversight in the completion of an assessment within 12 months of the previous one on 6/3/21. The assessment was also not signed and sent out to the team. The Program Manager (PM) previously assigned to the home is no longer with the company. The new PM replacement has been trained on the completion of this task according to the regulations. A recently completed signed assessment done by the PM is attached. It has also been sent out to the individual SC, family, and the individual has a copy at the house, which staff have reviewed. The next assessments are scheduled. Program Managers will be trained upon hire and annually on this topic. Attached file: Signed individual assessment training and email. Target date: 5/17/23 Program Manager will be responsible for the completion of this task, under the supervision of the Program Director. 05/17/2023 Implemented
6400.181(d)Individual #1's 12/6/22 assessment was not signed and dated by the program specialist.The program specialist shall sign and date the assessment. The Program Manager (PM) previously assigned to the home is no longer with the company. The new PM replacement has been trained on the completion of this task according to the regulations. A recently completed signed assessment done by the PM is in Attached file: Signed individual assessment training and email. 05/17/2023 Implemented
6400.212(a)There was a completed release and Medication Administration Records for individual #2 in Individual #1's record. A separate record shall be kept for each individual. The records were separated upon discovery that individual #2 had a record in individual #1's binder. Program Management and staff have been trained to ensure thorough processes when filing records. Attachment file: Signed individual records training policy. 05/17/2023 Implemented
6400.214(b)The most recent assessment in the home for Individual #1 was dated 6/3/21. The most recent assessment in the home for Individual #2 was dated 5/31/21. The most recent ISP in the home for Individual #1 was dated 1/9/23. Individual #1's most recent ISP update was completed on 2/22/23. The most current copies of record information required in § 6400.213(2)¿(14) shall be kept at the residential home. A new assessment based on an entirely new format has been completed and sent to the team. The newly assigned Program Managers (previous PM is no longer with the company) has been trained and ensured the assessment is reviewed by staff and available on site. Attached file: Signed individual assessment training and email. 05/17/2023 Implemented
6400.46(b)Staff person #4 completed annual fire safety training on 2/16/21 and not again until 10/2/22, outside of the annual timeframe.Program specialists and direct service workers shall be trained annually by a fire safety expert in the training areas specified in subsection (a).This training should have been completed prior to 2/16/22, and so a violation occurred as a result. The Program manager for the site is no longer with the company, and a new PM has been assigned and trained to ensure that the issue does not happen again. Attached: signed general fire safety trainings policy. 05/17/2023 Implemented
6400.166(b)Individual #1's 8/13/22 and 8/14/22 doses of Omeprazole were not documented at the time of administration.The information in subsection (a)(12) and (13) shall be recorded in the medication record at the time the medication is administered.Staff were trained to avoid a recurrence of this violation. The staff responsible, and their assigned supervisor are no longer with the company, however, current staff and the new Program manager are trained to ensure compliance with this topic. Attached file: Signed medication administration protocol training. 05/17/2023 Implemented
6400.181(f)Individual #1's 12/6/22 assessment was not sent to the team.The program specialist shall provide the assessment to the individual plan team members at least 30 calendar days prior to an individual plan meeting.There was an oversight in the completion of an assessment within 12 months of the previous one on 6/3/21. The assessment was also not signed and sent out to the team. The Program Manager (PM) previously assigned to the home is no longer with the company. The new PM replacement has been trained on the completion of this task according to the regulations. A recently completed signed assessment done by the PM is attached. It has also been sent out to the individual SC, family, and the individual has a copy at the house, which staff have reviewed. The next assessments are scheduled. Program Managers will be trained upon hire and annually on this topic. Target date: 5/17/23 Program Manager will be responsible for the completion of this task, under the supervision of the Program Director. Attached file: Signed individual assessment training and email. 05/17/2023 Implemented
SIN-00202903 Renewal 04/05/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)No self-assessment was completed for this home.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency's certificate of compliance, to measure and record compliance with this chapter.The self-assessments for 2021 were incomplete because all administrative personnel were working providing direct support in the homes. Greater Hearts will be doing self-assessments for all homes by 5/1/22.. The self-assessments will include vacant homes as well. 04/27/2022 Implemented
6400.66At the time of the inspection on 4/6/22, the bedroom to the right of the stairway leading to the second floor did not have any lighting.Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents. Maintenance stopped by the home and provided a standing lamp in the bedroom where there was no lamp initially. A picture of the lamp in the spare room was provided to the licensing officer on the day of licensing. Attached is the picture labeled, spare room lamp. 04/22/2022 Implemented
6400.68(b)The hot water temperature tested at the kitchen sink during the 4/6/22 physical site inspection was 125.2 degrees Fahrenheit. Hot water temperatures in bathtubs and showers may not exceed 120°F. Maintenance stopped by the home to adjust the water temperature. A video was provided to the licensing officer. The adjusted temperature in the video recorded was 120.0 F 04/12/2022 Implemented
6400.106Documentation was provided that the furnace was cleaned and inspected on 11/15/21. There was no documentation that the furnace was cleaned or inspected prior to that date.Furnaces shall be inspected and cleaned at least annually by a professional furnace cleaning company. Written documentation of the inspection and cleaning shall be kept. COO was able to get a copy of an invoice proving that the furnace was inspected on 6/24/20 from Temp Check, the company that checks the furnaces yearly. Please see attached ' 9 Cranberry furnace invoice 6.24.20 04/22/2022 Implemented
SIN-00164782 Renewal 01/22/2020 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(c)Violations documented on the self-assessments completed on 9/23/19 didn't include steps taken to correct areas of noncompliance.A copy of the agency's self-assessment results and a written summary of corrections made shall be kept by the agency for at least 1 year. Though the violations identified on the self-assessment were corrected, the steps taken to make these corrections were not documented and attached to the self-assessment results. The Vice President in-charge of Operations will re-train the Residential Audit team on the process of the agency¿s self-assessment / and this plan of correction to ensure corrective action plans are completed for each area of noncompliance identified during self assessments conducted after February 1st 2020. This re-training would be done by February 14th, 2020. In addition, self assessments will be conducted not later than September 30th of each year using the licensing instrument. After each assessment is completed the Residential Supervisor and Program Specialist for each house will review the self-assessment tool and develop a corrective action to address the citations within 30 days. The Vice-President in charge of Operations and / quality manager will review the self-assessment tool and the corrective action to ensure compliance. 02/14/2020 Implemented
6400.110(a)No smoke detector in attic. A home shall have a minimum of one operable automatic smoke detector on each floor, including the basement and attic. Greater hearts was not aware of the presence of the attic. The entrance to the attic is a small space located inside the staff bedroom closet. Since its discovery, an operable fire extinguisher and a smoke detector have been installed in the attic (see attachment # 9). However, considering the nature of the attic, a decision has been made to permanently seal its entrance and prevent it from being used. A maintenance contractor has been contacted to perform this task and the estimated date of completion is February 15, 2020. The Vice President in-charge of Operations is responsible to ensure that the aforementioned maintenance work is completed. Additionally, Program Specialist and Residential Supervisors will continue to monitor to ensure that at least one operable fire extinguisher and smoke detector are placed on each floor including attic and basement of homes operated by the agency. Direct support professionals will continue to check the fire extinguishers and smoke detectors at least once a month when conducting the required fire drill. 02/15/2020 Implemented
6400.111(a)No fire extinguisher in attic.There shall be at least one operable fire extinguisher with a minimum 2-A rating for each floor, including the basement and attic. Greater hearts was not aware of the presence of the attic. The entrance to the attic is a small space located inside the staff bedroom closet. Since its discovery, an operable fire extinguisher and a smoke detector have been installed in the attic (see attachment # 9). However, considering the nature of the attic, a decision has been made to permanently seal its entrance and prevent it from being used. A maintenance contractor has been contacted to perform this task and the estimated date of completion is February 15, 2020. The Vice President in-charge of Operations is responsible to ensure that the aforementioned maintenance work is completed. Additionally, Program Specialist and Residential Supervisors will continue to monitor to ensure that at least one operable fire extinguisher and smoke detector are placed on each floor including attic and basement of homes operated by the agency. Direct support professionals will continue to check the fire extinguishers and smoke detectors at least once a month when conducting the required fire drill. 02/15/2020 Implemented
6400.144Individual #1 was prescribed fluocinonide cream on 1/14/20 and as of 1/22/20 this medication hasn't been available for medication administered at his home.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. On 1/14/2020, individual #1¿s parents took him to urgent care during a home visit for a rash on his wrist. He was prescribed fluocinonide cream and the prescription was sent to the pharmacy, where it was noted that an authorization was needed from the insurance company before the prescription could be filed. Individuals parents reported to Greater Hearts on 1/17/2020 that the pharmacy was still awaiting the insurance authorization (see attachment #6). As of 1/22/2020, the pharmacy had not received the authorization per the communication with individual #1¿s parent (See attachment #7). The prescribing doctor was contacted by Greater Hearts, and an alternative prescription was given for Triamcinolone 0.5% cream. The violation was thus corrected on 1/22/2020 (See Attachment #8) and the licensors observed the evidence of the correction during the physical site assessment on 1/23/2020.On 1/31/2020, the Residential Supervisor for individual #1 were retrained on this regulation and their responsibilities to review documents from appointments that individuals attend with their parents and the need to follow up directly with pharmacist or healthcare provider when necessary. The program specialist will review clients¿ appointment records at least quarterly to ensure compliance with this regulation. 01/22/2020 Implemented
6400.15(b)Self-assessments completed on 9/23/19 for all residential homes were incomplete and didn't assess all areas of the licensing instrument.(b) The agency shall use the Department's licensing inspection instrument for the community homes for individuals with an intellectual disability or autism regulations to measure and record compliance.Greater Hearts conducted a self-assessment of each home operated on 9/23/19 using the licensing instrument. However, the assessments as reported on the licensing instrument were incomplete. The time frame to conduct the self-assessment for the 2019 licensing year has elapsed and this violation cannot be fixed. To prevent this violation in future, Greater Hearts will make it top priority to conduct a complete self-assessment of each home it operates within 3 - 6 months of the expiration of the agency¿s certificate of compliance using the Department of Public Welfare¿s licensing instrument. The Residential audit team (comprising of Program Specialists and Residential Supervisors) is responsible for conducting the self-assessments of each home within the stipulated time frame and not later than September 30th each year. The team will pay attention during this exercise to ensure that all elements of the instruments are assessed to measure and record compliance with the 6400 regulations. The Vice-President in-charge of Operations will re-train the current residential audit team members on the use of the licensing instrument to conduct a complete self-assessment by February 14, 2020. Any new member of the residential audit team will be trained on how to conduct self-assessment as part of his/her orientation. The Vice President in-charge of Operations and/or the Quality Manager will monitor to ensure that a complete self-assessment is conducted not later than September 30th of each year. 02/14/2020 Implemented
6400.50(a)Training records for staff #1 were not kept for the training year of 7/1/18 to 6/30/19.Records of orientation and training, including the training source, content, dates, length of training, copies of certificates received and staff persons attending, shall be kept.Training records for CEO and Direct Support Professionals were reviewed during the inspection. Records were available and the required hours of training had being completed by DSPs; however, there was no training record for Staff #1, CEO. The training year reviewed is past and this violation cannot be corrected. However, Greater Hearts will continue to ensure that all Direct Support Professionals, Residential Supervisors and Program Specialists receive 24hours of training relevant to human services. In addition, Greater Hearts will make it a priority to ensure that the CEO and other management team members receive the required hours of training relevant to human services or administration each training year (July 1st to June 30th). The Vice-President in-charge of Operations will be responsible to monitor and when necessary assign trainings to management team members. If the CEO or a management team member provides direct support services at any point during the training year, he/she will be required to complete the same relevant trainings as residential staff. In such cases, the Program Specialist will be responsible for ensuring that such trainings are assigned and completed. Records of orientation and trainings including the training source, content, dates, length of training, copies of certificates received and staff persons attending, will be kept in a designate binder at the Greater Hearts Office. Residential Supervisors, Program Specialists and Vice President in-charge of Operation will conduct audits at least once during the training year to ensure compliance with this regulation. Greater Hearts has subscribed to an online training resources RELIAS which would be used to help assign trainings to staff and monitor their completion. 02/15/2020 Implemented
SIN-00181670 Renewal 01/20/2021 Compliant - Finalized