Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00194703 Renewal 10/19/2021 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.106The furnace was most recently inspected and cleaned in September 2020.Furnaces shall be inspected and cleaned at least annually by a professional furnace cleaning company. Written documentation of the inspection and cleaning shall be kept. Immediate Action: NFHCS have received approval ( From the Management company) to have our own contractor, complete the annual inspection of all of our Apartments. We have notified our local professional contractor to conduct an Inspection and Cleaning of the furnace(s). The inspection has been scheduled for Nov 2,2021 at approximately 8:30AM. Copy of the inspection report and confirmation will be submitted and kept. 11/29/2021 Implemented
6400.141(c)(14)Individual #1's most recent physical examination, completed 2/26/2021, did not include medical information pertinent to diagnosis and treatment in case of an emergency. Separate documentation with medical information was provided to the Department; however, compliance could not be measured since the physician had not dated or signed the document.The physical examination shall include: Medical information pertinent to diagnosis and treatment in case of an emergency. Immediate Action: To ensure the previous medical information pertinent to diagnosis, had been reviewed. NFHCS has resubmitted the original addendum form for review and signature for Individual #1 . In addition, NFHCS has conducted an audit of all of our Residential Individuals original addendum. And has sent them to their MD, who completed the physical for acknowledgement and signatures. 11/29/2021 Implemented
SIN-00139275 Unannounced Monitoring 07/24/2018 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.76(a)The dresser and bedside table in Individual #1's bedroom contained drawers that were askew and not secure to the frame of the dresser that could fall out when used posing a hazard. Furniture and equipment shall be nonhazardous, clean and sturdy. Person Responsible-House Manager Action-The dresser and table will be replaced by 8/26/2018. Protocol- HM will perform a monthly check of Furniture and equipment shall be nonhazardous, clean and sturdy and will record finding on a checklist. If problems exist, HM will notify the Program Specialist of any problems and will immediately fixed the problem.Next inspection will be 8/31/2018.Jonathan Williams, Compliance Officer Jonathan Williams 4123307652 8/19/2018 [Immediately, the CEO or designee shall develop and implement policies and procedures to ensure furniture and equipment is nonhazardous, clean and sturdy to include immediate notification of designated management staff person upon discovery. Within 30 days of receipt of the plan of correction, the CEO or designee shall educate all staff person working in community homes of the policies and procedures. Documentation of the trainings shall be kept.(DPOC by AES,HSLS on 8/30/18)] 08/26/2018 Implemented
6400.101The front door which is the only egress from the home had a swing latch that prevented both entrance and exit from the home when engaged.Stairways, halls, doorways, passageways and exits from rooms and from the building shall be unobstructed. Person Responsible-House Manager Action-The front door which is the only egress from the home had a swing latch was removed. Latch was on 8/17/2018Protocol-HM will perform a monthly check of Stairways, halls, doorways, passageways and exits from rooms and from the building to make sure there¿s no obstructions and will record finding on a checklist. If problems exist, HM will notify the Program Specialist of any problems and will immediately fixed the problem.Next inspection will be 8/31/2018.Jonathan Williams, Compliance OfficerJonathan Williams 4123307652 8/19/2018101 [Immediately, the CEO or designee shall educate all staff persons working in community homes that stairways, halls, doorways, passageways and exits from rooms and from the building shall be unobstructed and to monitor throughout the course of their daily duties and correct or contact designated management staff person to ensure egresses are not obstructed at any time. (DPOC by AES,HSLS on 8/30/18)] 08/17/2018 Implemented
SIN-00126917 Renewal 12/27/2017 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)The agency did not complete a self-assessment for the home. The home's certificate of compliance has expiration date 1/9/18.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. Persons Responsible- Executive Director & Assistant Director Action-NF, will ensure a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. Protocol-Executive Team created an annual checklist that covers all important task according 6400 regulations that will also cover the agency¿s self-assessments to ensure all areas are not missed. All system should be in place be 3/9. Compliance Officer will perform a quarterly inspection to make Not Forgotten is in compliance and will report issues and concerns to the quality management team. Next inspection will be 3/9/2018. [Prior to 3 months of expiration of Certificate of Compliance, the Executive Director or designee shall review all self assessments of each home to ensure timely completion. (AS 2/22/18)] 03/09/2018 Implemented
6400.46(c)Chief Executive Officer #1, date of hire 4/20/15, did not have 24 hours of training relevant to human services or administration. There were no records documenting Chief Executive Officer #1's amount of training within the training year of 7/1/16 to 6/30/17. The chief executive officer shall have at least 24 hours of training relevant to human services or administration annually.Persons Responsible- Executive Director & Assistant Director Action-(1)In moving forward, Not Forgotten will ensure the chief executive officer shall have at least 24 hours of training relevant to human services or administration annually. (2)Not Forgotten has revamped the training program and policy procedures to ensure the 24 hours training in implemented in a timely fashion. Protocol-Executive Team created an annual checklist that covers the chief executive officer shall have at least 24 hours of training relevant to human services or administration annually to ensure all areas are not missed. All system should be in place be 3/9. Compliance Officer will perform a quarterly inspection to make Not Forgotten is in compliance and will report issues and concerns to the quality management team.Next inspection will be 3/9/2018. 3/9/2018 Corrected [Documentation of quarterly checks by the compliance officer shall be kept and reviewed by the Executive Director for at least 1 year. (AS 2/22/18)] 03/09/2018 Implemented
6400.68(b)The hot water temperature measured 129.3 °F in the bathtub in the attached bathroom of bedroom #1 at 10:10am on 12/28/17. (Repeated Violation-1/9/17, et al) Hot water temperatures in bathtubs and showers may not exceed 120°F. Person Responsible-Maintenance FacilitatorAction-1) Not Forgotten has adjusted hot water temperatures in bathtubs and showers may not exceed 120°F. (2) Not Forgotten has hired a maintenance facilitator to ensure they are being monitored. (3) Not Forgotten will monitor weekly the temperatures with a weekly tracking sheet. Protocol-Residential staff will perform a weekly check to make sure of water temperatures in bathtubs and showers may not exceed 120°. MF will perform a quarterly inspection of all physical facility and will record finding on a checklist. If problems exist, MF will notify his direct supervision of any problems and will immediately fixed the problem.Next inspection will be 3/9/2018.Not Forgotten Staff working in the home shall notify MF if there¿s a missing smoke detector and/or inoperable smoke detector. MF will follow protocol of immediately replacing, fixing or installing smoke detector(s). [Immediately, the Executive Director shall train all staff person responsible for ensuring the hot water temperatures at bathtubs and showers does not exceed 120 degrees of their responsibilities. Documentation of the trainings shall be kept. (AS 2/2/18)] 03/09/2018 Implemented
6400.71The telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center were not on or by the telephone in living room area.Telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center shall be on or by each telephone in the home with an outside line. Persons Responsible- Program Specialist & Program Coordinator Action-Not Forgotten has placed telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center shall be on or by each telephone in the home with an outside line. Protocol-Program Specialist and Program Coordinator will create checklist to make sure telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center shall be on or by each telephone in the home with an outside line according to regulations are covered. All system should be in place be 3/9. Assistant Director will perform a quarterly inspection to make Not Forgotten is in compliance and will report issues and concerns to the quality management team. Next inspection will be 3/9/2018. [Immediately, the Executive Director shall train all staff persons of the telephone numbers required by all telephones and to use if needed and monitor throughout the course of their daily duties. (AS 2/22/18)] 03/09/2018 Implemented
6400.110(b)The closest smoke detector to bedroom #2 on the left side of the apartment was 16.5 feet from the bedroom door.There shall be an operable automatic smoke detector located within 15 feet of each individual and staff bedroom door. Person Responsible- Maintenance Facilitator Action-Smoke was installed to bedroom #2 on the left side of the apartment was 16.5 feet from the bedroom door. Protocol-Maintenance Facilitator will perform a quarterly check to make sure there¿s a minimum of one operable automatic smoke detector on each floor, including the basement and attic. MF will perform a quarterly inspection of all physical facility and will record finding on a checklist. If problems exist, MF will notify his direct supervision of any problems and will immediately fixed the problem. Next inspection will be 3/9/2018. Not Forgotten Staff working in the home shall notify MF if there¿s a missing smoke detector and/or inoperable smoke detector. MF will follow protocol of immediately replacing, fixing or installing smoke detector(s). [Immediately, the Maintenance facilitator shall install a smoke detector within 15 feet of bedroom #2 in the common area or hallway. Immediately and upon opening new homes and at least semi-annually, designated management staff person and the maintenance facilitator shall completed an onsite check of all community homes to ensure there is an operable automatic smoke detector located within 15 feet of each individual and staff bedroom door. Documentation of onsite checks shall be kept. (AS 3/8/18)] 03/09/2018 Implemented
6400.151(a)Direct Service Worker #2, date of hire 2/4/17, did not have a physical examination. A staff person who comes into direct contact with the individuals or who prepares or serves food, for more than 5 days in a 6-month period, including temporary, substitute and volunteer staff, shall have a physical examination within 12 months prior to employment and every 2 years thereafter. Persons Responsible-Nurse Coordinator Action-Not Forgotten updated the orientation policy and procedure to ensure the staff are turning in their physical examination prior to employment. Protocol-Nurse will create a medical checklist for new staff working under chapter 6400 who comes into direct contact with the individuals or who prepares or serves food, for more than 5 days in a 6-month period, including temporary, substitute and volunteer staff, shall have a physical examination within 12 months prior to employment and every 2 years thereafter. Nurse will check that staff completes a yearly physical. All system should be in place be 3/9. Compliance Officer will perform a quarterly inspection of nurse¿s documentation to make sure Not Forgotten is in compliance and will report issues and concerns to the quality management team. Next inspection will be 3/9/2018. [Immediately, Direct Service Worker #2 will cease working in community homes until physical examination is completed and documentation is maintained at the agency. Immediately, upon completion and at least quarterly, a designated management staff person and the nurse shall audit all staff persons' current physical examination and the aforementioned tracking checklist to ensure completion of physical examinations, timely. Documentation of the audits shall be kept. (AS 3/8/18)] 03/09/2018 Implemented
SIN-00106137 Initial review 01/09/2017 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.68(b)At 9:28 AM, the hot water temperature in the bathtub in the bathroom in the hallway measured 146.6 degrees Fahrenheit.Hot water temperatures in bathtubs and showers may not exceed 120°F. (a.)Water temperatures to be checked at 4104 and 4304 bi-weekly by Program Manager, Monica Vok. Temperature will be recorded and signed off and monitored by NFHCS Program Manager. Water Temperature recording sheet spreadsheet was created. (b.) Water Thermometer was purchased.(c) 1/23/2017 will be next recording. [At least quarterly, the CEO shall review the aforementioned water temperature documentation to ensure water measurements at all bathtubs and showers are completed and that the hot water temperatures in the bathtubs and showers do not exceed 120°F. (AS 1/10/16)] 01/19/2017 Implemented
SIN-00211836 Renewal 09/13/2022 Compliant - Finalized
SIN-00179239 Renewal 11/12/2020 Compliant - Finalized
SIN-00175080 Renewal 08/04/2020 Compliant - Finalized
SIN-00161558 Renewal 08/06/2019 Compliant - Finalized