Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00241359 Renewal 04/01/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.112(c)The fire drill records from 6/9/23 through 2/3/24 indicate that the smoke detector in the attic of the home is not being checked for operability during the monthly fire drills.A written fire drill record shall be kept of the date, time, the amount of time it took for evacuation, the exit route used, problems encountered and whether the fire alarm or smoke detector was operative. This occurred due to lack of monitoring by the Program Manager to ensure homes with attic smoke detectors were monitored during monthly fire drills. TLC Program Managers were retrained on 4/24/2024 of expectations in reviewing fire drill forms upon completion prior to their submission to the Quality Department. 05/06/2024 Implemented
6400.141(a)(Repeat from 6/1/22 and 5/22/23) The annual physical for individual #1 was completed on 8/26/22 and not again until 9/11/23.An individual shall have a physical examination within 12 months prior to admission and annually thereafter. The occurred due to lack of a process to ensure regulatory appointments are completed in the appropriate timeframe. The Director of Service Impact will complete an audit of yearly physicals by May 31, 2024 to determine if grace periods have been exceeded and, if so, noted on the self-assessment. 05/31/2024 Implemented
6400.141(c)(7)(Repeat from 5/10/21, 1/3/22, 6/1/22, 8/29/22, 5/22/23) Individual #1's annual physical completed on 9/11/23 indicates that their last pap was on 8/26/22. Next to this section of the physical is written "5yrs". There is no acceptable deferment letter for the pap in the chart.The physical examination shall include: A gynecological examination including a breast examination and a Pap test for women 18 years of age or older, unless there is documentation from a licensed physician recommending no or less frequent gynecological examinations. This occurred due to a lack of training on the necessity to obtain formal documentation from a provider for deferred procedures. Documentation from Individual #1's provider was obtained on 4/5/2024 (see attached Pap Defer). An audit will be conducted by Program Specialists of all individual's pap exams to ensure if they have been deferred that we have the acceptable documentation; if documentation is missing, appropriate documentation will be obtained by 6/30/24. 06/30/2024 Implemented
6400.144(Repeat from 5/22/23) Individual #1 has a bowel protocol in place that states if the individual goes without a bowel movement for 3 days, they will be administered a dose of PRN Gavilax powder 17g at 8am daily until they have a bowel movement. After 3 days of administering the PRN and not having a BM, staff should contact the PCP. Per the bowel movement tracking, individual #1 did not have a bowel movement from 11/16/23-11/18/23, from 12/14/23 to 12/22/23 (with no documentation at all completed on 12/19/23), and from 2/2/24 to 2/7/24. There was no documentation on the corresponding MARs that the doses of Gavilax powder were given. From 12/22/23 at 9pm until 12/28/23 at 8pm there was no bowel movement tracking completed for individual #1. Individual #1 went to urgent care on 8/7/23 and was diagnosed with right and left ankle sprains. It was recommended to ice, elevate, and air cast at home as needed. Additionally, Tylenol and Ibuprofen as prns were prescribed. There is no documentation in the record that any of these recommendations were followed.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. This occurred due to the transition of how bowel movements are tracked in the Therap (the electronic health record). The former way of tracking did not allow for direct care staff to have historical access to bowel movements. Program Specialists and Program Managers were trained on the use of health tracking in Therap for protocols with the expectation to "go live" with this new process by December 1, 2024. Direct care staff failed to implement responsibilities of monitoring bowel movements, and management failed to discover the protocol was not followed during their weekly tracker reviews. In addition, on 8/7/23, Individual #1 received treatment from urgent care with after care follow up recommendations. Due to a lack of training on the necessity to implement short term protocols, no follow up documentation was completed by staff. 05/06/2024 Implemented
6400.151(c)(2)Staff #8 did not have the Mantoux completed within the 2-year time frame. Staff #8's TB test was completed on 7/4/21 and not again until 7/7/23. The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Tuberculin skin testing may be completed and certified in writing by a registered nurse or a licensed practical nurse instead of a licensed physician, licensed physician's assistant or certified nurse practitioner. This occurred due to the Human Resource Department failing to document Staff #8's overdue TB test on the self-assessment. At the time of the overdue TB test, Staff #8 was suspended from providing direct care until the test was completed. 05/06/2024 Implemented
6400.32(g)The incident reported in EIM (9377236) dated 3/7/24 indicates that individual #1 is not always taken to church when they want to go. The interview with staff #1 confirmed that the individual has asked to go to church and has been told no. Staff documentation from January 2024 through the present shows that the individual only went to church 3 times. Staff documentation is inconsistent in general regarding the reasons the individual is not attending church. The providers proposed plan of correction is for the individual to possibly carpool with another home on Sundays when their home is single staffed or when the individual wants to go to church, and their housemate does not. This plan of correction does not fully resolve the issue of individual #1 being able to control their own schedule and choosing when or when not they would like to go to church.An individual has the right to control the individual's own schedule and activities.This occurred due to Individual #1 not being able to control their schedule and attend church service when the home is single staffed. In addition, TLC staff failed to document outings and include necessary information in their case notes. The TLC Director of Incident Management provided all program staff and management with additional training on the importance of shift note completion and thoroughness on 4/16/2024. The TLC Controller provided all Program Managers and Program Specialists with additional training on the importance of shift note completion and thoroughness as well as the criteria for billing on 4/10/2024. 06/30/2024 Implemented
6400.34(a)Individual #1 was informed of individual rights on 1/17/23 and not again until 1/26/24, outside of the annual timeframe.The home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter.This occurred due to lack of a process being in place to assign responsibility for overseeing the completion of individual rights. A one-time audit will be completed by Chief Operations Officer by 5/31/2024 to ensure all individual rights have been reviewed/signed off on with people in our supports. 05/31/2024 Implemented
6400.165(c)(Repeat 5/22/23) Individual #1 was prescribed Cephalexin 500mg on 10/2/23 to be taken as "Take 1 capsule by mouth 2 times a day for 5 days". The individual started this med at 8pm on 10/2/23 and took it twice a day from 10/4/23 through 10/9/23. The last dose was given on 10/10/23 at 8am. The medication was given for a total of 7 days instead of the prescribed 5 days.A prescription medication shall be administered as prescribed.The occurred due to a failure of management to review the medication order and ensure it corresponded with the medication upon delivery. On April 12, 2024, management was trained on the new electronic medication administration system (Carasolva) and retrained on the medication check in process related to non-cycle medications. DSPs will be retrained on the medication check in process for non-cycle medications which involves alerting a manager of a medication delivery during companywide Carasolva training during the month of May. 05/31/2024 Implemented
6400.166(a)(12)Individual #1 was administered Acetaminophen 500mg on 3/9/24 at 2:12pm. The medication administration was documented as having been administered on 3/1/24.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Date and time of medication administration.This occurred due to staff making an error in documenting the date on the paper MAR and subsequently the Program Manager not catching the error during the weekly medication audit. TLC will go live with the new electronic medication administration system (Carasolva) on June 1, 2024 which will support in the reduction of documentation errors. On April 12, 2024, management was trained on the new electronic medication administration system (Carasolva) and DSPs will be retrained on Carasolva and the 15 steps of medication administration during the month of May. 06/01/2024 Implemented
6400.183(a)(3)There was no direct care staff present for individual #1's ISP meeting on 2/27/24.The individual plan shall be developed by an interdisciplinary team, including the following: The individual's direct care staff persons.This occurred due to lack of training on the necessity of who is required to be in attendance at ISP meetings. An audit of ISP meeting signature sheets will be completed by Program Specialists by May 31, 2024 and any violations will be documented in the self-assessment. 05/31/2024 Implemented
SIN-00207291 Unannounced Monitoring 06/21/2022 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.22(c)Individual #1's 5/6/22 ISP indicates that "[They] do not require adaptive equipment to eat," and that they need help cutting up their food. Individual #1's assessment dated 5/11/22 completed by Typical Life Corporation indicates that Individual #1 needs reminders to eat slowly and needs help cutting up their food. An order was placed from Amazon on 5/26/22 for 2 Ableware Scooper Bowls with suction cups and a 3 pack of Scoop Plate High-Low adaptive bowls, totaling $52.35 for Individual #1. Typical Life Corporation was reimbursed for this purchase from Individual #1's financial account on 6/15/22. Individual #1 does not require this adaptive equipment, and Typical Life Corporation should not have been reimbursed from Individual #1's funds for this purchase.Individual funds and property shall be used for the individual's benefit. As a result of this violation, an EIM report has been filed and the IM team is investigating this. Individual #1 was refunded for $52.35 on 06/24/2022. The admin review for this investigation occurred 07/12/2022. Please see attachment Nightlight 6400.22c Corrective Actions. 08/03/2022 Implemented
6400.22(d)(2)Individual #1's mother is currently their representative payee and provides cash to Typical Life Corporation for Individual #1 to utilize as spending money. This money is deposited into Individual #1's register account. A check was written to Individual #1 in the amount of $20 on 3/31/22 to use as spending money, however, there is no record of how this money was spent or if this money was given directly to Individual #1. Individual #1 is not financially independent.(2) Disbursements made to or for the individual. Individual #1's $20 that is referenced in the violation is still in their account, and it was not spent. At this time, there have been no additional requests for any funds. On March 24th, there was a SharePoint (online) balance sheet that was implemented so that the fiscal department and the program managers/ specialists have access to the same electronic form for the time lapse where the physical balance sheet is in limbo between fiscal and the program. This discrepancy occurred due to the program manager using the balance sheet for the house account for additional funds provided by Individual #1's parent (who is their rep payee). Due to this violation, the fiscal department will audit Individual #1's financial records for April and May by 07/27/2022. 07/27/2022 Not Implemented
6400.111(a)(Repeated Violation -- 1/10/22) During the inspection completed on 6/23/22, the fire extinguisher located in the attic was 1-A rating as opposed to the required 2-A rating.There shall be at least one operable fire extinguisher with a minimum 2-A rating for each floor, including the basement and attic. This occurred due to the Program Manager not checking the required size of the fire extinguisher, only ensuring that there was an inspected fire extinguisher present. Maintenance request was submitted to request the correct size fire extinguisher. A 2A rating fire extinguisher has been placed in the attic of this home (see attachment 6400.111a Fire Extinguisher). The Quality Department has requested Program Managers inspect all fire extinguishers in all programs by 07/25/2022 to ensure that the fire extinguishers are in compliance. Should any additional fire extinguishers be found to not be a 2A rating they will be replaced immediately. The Quality Department will ensure that Program Managers complete this inspection of all homes by 7/25/2022. 07/27/2022 Implemented
6400.113(a)(Repeated violation -- 1/10/22) Individual #1's date of admission was 1/31/22. Individual #1's initial fire safety training was completed on 2/1/22. Initial fire safety training is to be completed prior to admission or the date of admission. An individual, including an individual 17 years of age or younger, shall be instructed in the individual's primary language or mode of communication, upon initial admission and reinstructed annually in general fire safety, evacuation procedures, responsibilities during fire drills, the designated meeting place outside the building or within the fire safe area in the event of an actual fire and smoking safety procedures if individuals smoke at the home. This occurred due to the staff receiving no guidance on what was expected to be completed prior to Individual #1 returning to TLC. Staff were not advised to treat this as a new admission as opposed to Individual #1 returning to TLC. New Admission Checklist was developed on 04/27/2022 to check that all requirements are completed prior to move in. As a result of this violation, quality will be checking to ensure all individuals are up to date with their Fire Safety Training requirements by 07/25/2022. (Please see attachment New Admission Checklist). 07/27/2022 Implemented
6400.141(a)Individual #1's date of admission was 1/31/22. They did not have an annual physical examination until 2/14/22.An individual shall have a physical examination within 12 months prior to admission and annually thereafter. This occurred due to the staff receiving no guidance on what was expected to be completed prior to Individual #1 returning to TLC as well as struggling to gain any records from their previous placement. New Admission Checklist & Transfer/ Emergency Placement Checklists were developed on 04/27/2022 to check that all requirements are completed prior to move in, including ensuring that there has been an annual physical exam completed within 12 months prior to admission. As a result of this violation, quality will be checking to ensure all individuals are in compliance with their annual physical assessments. 07/27/2022 Implemented
6400.141(c)(4)(Repeated Violation -- 1/10/22) Individual #1's 2/14/22 annual physical examination did not include a vision or hearing examination.The physical examination shall include: Vision and hearing screening for individuals 18 years of age or older, as recommended by the physician. This occurred due to staff not being trained appropriately on the use of the Annual Physical Form, along with the form not focusing on the completion of all necessary regulatory requirements. Quality is checking all individual¿s annual physical exams to ensure all fields of the exam were completed entirely by 07/25/2022, if there is any information missing, the physician will be contacted to complete this form. 07/27/2022 Implemented
6400.141(c)(6)Individual #1's date of admission was 1/31/22. Individual #1 did not have a tuberculin test completed and read until 2/17/22.The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years for individuals 1 year of age or older; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. This occurred due to staff not being trained appropriately on the use of the Annual Physical Form, along with the form not focusing on the completion of all necessary regulatory requirements. Quality is checking all individual¿s annual physical exams to ensure all fields of the exam were completed entirely by 07/25/2022. 07/27/2022 Implemented
6400.141(c)(7)(Repeated Violation -- 1/10/22) Individual #1's date of admission was 1/31/22. As of the 6/23/22 inspection, Individual #1 has not had a gynecological exam completed, and there is no documentation on file verifying when Individual #1's last exam was completed. Individual #1's 2/14/22 annual physical examination states that a breast examination could not be completed and that a referral to gyn was being completed.The physical examination shall include: A gynecological examination including a breast examination and a Pap test for women 18 years of age or older, unless there is documentation from a licensed physician recommending no or less frequent gynecological examinations. This had occurred due to Individual #1 not having medical insurance at the time, so staff had a difficult time with obtaining an appointment with a provider. The gyn appointment had been scheduled for 06/28/2022, however, prior to this appointment, Individual #1 broke their ankle and has been out of program so this appointment needed to be cancelled. Quality will complete a check of all individuals to ensure that their annual required appointments are scheduled, or that there is documentation of attempts to schedule, by 07/25/2022. 07/27/2022 Not Implemented
6400.141(c)(14)(Repeated Violation -- 1/10/22) The medical information pertinent to diagnosis and treatment in the event of an emergency section of Individual #1's 2/14/22 annual physical examination is blank.The physical examination shall include: Medical information pertinent to diagnosis and treatment in case of an emergency. This occurred due to the format of the physical exam form and the lack of training staff received. Quality will check other individual¿s annual physical exam form to ensure this is completed entirely by 07/25/2022. 07/27/2022 Not Implemented
6400.142(a)(Repeated Violation -- 1/10/22) Individual #1's date of admission is 1/31/22. There is no record on file of Individual #1 having a completed dental examination. Individual #1 was scheduled to have a dental appointment on 5/4/22, however, this was cancelled by staff due to Individual #1 not having dental insurance and has not been rescheduled. According to Individual #1's daily notes, Individual #1's mother stated on 2/2/22 that insurance may not cover the dental exam, but that their mother would pay the difference.An individual 17 years of age or younger shall have a dental examination performed by a licensed dentist semiannually. An individual 18 years of age or older shall have a dental examination performed by a licensed dentist annually. This non-compliance occurred due to an issue with Individual #1's insurance, mixed messages from Individual #1's parent (their rep payee) stating that they are tired of paying medical bills for Individual #1 and lack of intervention on the part of TLC management to resolve the issue. Quality has been monitoring all individuals¿ dental exam appointments and communicating with the Program Managers and Program Specialists to ensure that these are being scheduled. The Quality department communicates on a weekly basis with the program management team to ensure attempts are being made to schedule appointments. Quality will complete a check of all individuals to ensure that their dental exams are scheduled, or that there is documentation of attempts to schedule, by 07/25/2022. 07/27/2022 Not Implemented
6400.143(a)(Repeated Violation -- 1/10/22) Individual #1 has refused to follow their dental hygiene plan at least 27 times since admission. There is no record of the continued attempts to train the individual about the need for health care.If an individual refuses routine medical or dental examination or treatment, the refusal and continued attempts to train the individual about the need for health care shall be documented in the individual's record. This occurred due to behavior supports not following through with completing an FBA, developing, and implementing a behavior support plan. As a result of the violations 6400.143 & 6400.144, TLC has separated from the director of behavior supports and is updating the internal referral process for behavior supports. Also, a result of this violation, the behavior specialist will be completing an FBA and developing an appropriate behavior support plan as soon as Individual #1 returns to TLC. Also, the Program Specialists were requested to develop a list of required protocols to be tracked and submit this to quality by 08/15/2022. Quality will update the auditing spreadsheet to reflect these changes and complete a dental tracking monitor and bowel tracking for all individuals by 07/27/2022 08/15/2022 Not Implemented
6400.144(Repeated Violation -- 1/10/22) On 2/11/22, Dr. Eike indicated that Individual #1 should have a behavior support plan that "must contain items to address high risk of injury to staff (risks to eyes especially) and risk resulting from inappropriate sexual touching." As of the 6/23/22 inspection, Individual #1 does not have a Behavior Support Plan in place. Individual #1 has a dental hygiene plan that indicates they are to brush their teeth with staff assistance twice daily. This is to be tracked by staff. There is no documentation provided indicating that Individual #1's dental hygiene plan was followed for the following dates: 2/4/22 AM, 2/3/22 AM, 2/4/22 AM, 2/7/22, 2/9/22 AM, 2/11/22 PM, 2/14/22, 2/18/22 -- 2/23/22, 2/25/22 -- 2/28/22, 3/10/22 -- 3/15/22, 3/22/22 -- 3/26/22, 3/29/22 PM, 4/7/22, 4/8/22, 4/15/22 -- 4/25/22, 5/7/22 -- 5/12/22, 5/19/22 -- 5/24/22, 6/12/22 PM. Individual #1 was scheduled to have a 3/10/22 Orthopedics appointment which was to be a follow-up from a 7/9/21 injury if Individual #1's injury did not improve or got worse. This appointment was cancelled by the doctor's office, however, there is no documentation provided by Typical Life Corporation verifying that this appointment has been rescheduled or completed. Bowel tracking for Individual #1 was started on 5/26/22. Per tracking protocol, staff is to contact the TLC nurse if an individual does not have a bowel movement within 24 hours. Between 5/26/22 and 6/22/22, Individual #1 only had bowel movements on the following dates: 5/29/22 between 12am and 8am, 6/3/22 between 10pm and 8am, 6/10/22 between 12am and 8am, 6/12/22 between 12am and 8am, 6/16/22 between 4pm and 12am, 6/17/22 between 12am and 8am, 6/18/22 between 12am and 8am and 4pm and 12am, 6/19/22 between 12am and 8am, and 6/21/22 between 12am and 8am. Typical Life Corporation did not report this information to nursing or the doctor's office until 6/4/22, when Colace was changed to a daily medication as opposed to a PRN medication. Typical Life Corporation did not report the continued constipation to Individual #1's doctor until 6/20/22.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. This occurred due to behavior supports not following through with completing an FBA, developing, and implementing a behavior support plan. As a result of the violations 6400.143 & 6400.144, TLC has separated from the director of behavior supports and is updating the internal referral process for behavior supports. Also, a result of this violation, the behavior specialist will be completing an FBA and developing an appropriate behavior support plan as soon as Individual #1 returns to TLC. Also, the Program Specialists were requested to develop a list of required protocols to be tracked and submit this to quality by 08/15/2022. Quality will update the auditing spreadsheet to reflect these changes and complete a dental tracking monitor by 07/27/2022. Another factor to why this has occurred is because TLC has not developed a specific practice for developing and implementing protocols. Beginning in June, following the announcement of the new residential structure, the Director of Residential began working with all Program Specialists to create specific protocols for all applicable individuals per their needs in their ISP and develop tracking protocols. The Program Specialist has reviewed all Individual #1's physician notes to ensure all plans have been documented, implemented, and trained on. Program Specialists and Nurses will review all protocols and tracking/ documentation requirements to ensure that they align with the physician¿s orders by 07/27/2022. TLC transported Individual #1's to the appointment where the orthopedic doctor stated that the individual did not need to be seen since there was improvement, so the appointment was cancelled by the provider at that time. 08/15/2022 Not Implemented
6400.181(a)(Repeated Violation -- 1/10/22) Individual #1's date of admission was 1/31/22. Their initial assessment was not completed until 5/11/22, after the required 60-day timeframe. Each individual shall have an initial assessment within 1 year prior to or 60 calendar days after admission to the residential home and an updated assessment annually thereafter. The initial assessment must include an assessment of adaptive behavior and level of skills completed within 6 months prior to admission to the residential home. This occurred due to TLC not having a process for new admissions/transfers. As a result of this violation, Program Specialists reviewed annual assessments/ dates to ensure all assessments were updated. All out of compliance are required to be completed by 08/01/2022. 08/01/2022 Implemented
6400.181(e)(10)Individual #1's 5/11/22 assessment does not include a lifetime medical history.The assessment must include the following information: A lifetime medical history. This occurred due to the Program Specialist not including the lifetime medical history. Perhaps this could have been avoided if there was an index attached to the assessment that shows what all needs to be included in the assessment. As a result of violation, Program Specialists are auditing each individuals most recent Annual Assessments to ensure that all Assessments include a lifetime medical history for each individual by 08/01/2022. If the previously completed Annual Assessment does not include the lifetime medical history and addendum to the assessment will be sent to all team members, which will include a copy of the most recent lifetime medical history. 08/01/2022 Implemented
6400.32(d)(Repeated Violation -- 1/10/22) Individual #1's 5/6/22 ISP indicates that "[They] do not require adaptive equipment to eat," and that they need help cutting up their food. Individual #1's assessment dated 5/11/22 completed by Typical Life Corporation indicates that Individual #1 needs reminders to eat slowly and needs help cutting up their food. An order was placed from Amazon on 5/26/22 for 2 Ableware Scooper Bowls with suction cups and a 3 pack of Scoop Plate High-Low adaptive bowls, totaling $52.35 for Individual #1. The use of un-needed adaptive equipment at mealtime infantilizes Individual #1.An individual shall be treated with dignity and respect.As a result of this violation, an EIM report has been filed and the IM team is investigating this. Individual #1 was refunded for $52.35 on 06/24/2022. The admin review for this investigation occurred 07/12/2022. Please see attachment Nightlight 6400.22c Corrective Actions. 08/03/2022 Implemented
6400.34(a)(Repeated Violation -- 1/10/22) Individual #1's date of admission was 1/31/22. Their individual rights were not reviewed with them until 2/8/22.The home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter.This occurred due to TLC not having a process for new admissions/transfers. All individuals had their individual rights reviewed with them in June 2022, as part of a previous POC. However, due to this violation, the Quality Department will review each individuals records by 07/15/2022 to ensure that all people supported had the individual rights forms reviewed and signed in June 2022. If any individuals were missed in June, the Quality Department will ensure that this is completed by 7/25/22. 07/27/2022 Implemented
6400.165(c)(Repeated Violation -- 1/10/22) On 2/11/22, Dr. Eike prescribed Divalproex 325mg twice daily to Individual #1. From 2/11/22 through the end of February 2022, Individual #1 was administered (increased dose) of 375mg of Divalproex twice daily.A prescription medication shall be administered as prescribed.TLC believes that this issue continues to occur due to the lack of communication between our internal psychiatric services and TLC. Due to concerns with the internal psychiatric provider, TLC has decided to separate from outpatient services tentatively effective 12/31/2022. The tentative plan is to have all individuals who receive care at TLC be transferred to an alternative psychiatric provider with a continuity of care plan. The TLC nurses will look at the most recent psychiatric appointment and compare the medications that were prescribed to the medications that are in Carasolva and the medications that are in the homes by 07/27/2022. 07/27/2022 Not Implemented
6400.165(g)(Repeated Violation -- 1/10/22) Individual #1's 3/9/22 medication review did not document the reason for prescribing any medications. Individual #1's 6/2/22 medication review did not document the reason for prescribing Lorazepam.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.TLC believes that this issue continues to occur due to the lack of communication between our internal psychiatric services and TLC. The Program Specialists are required to sign off on the psychiatrist¿s appointment summary, compare the notes and prescriptions to what has been prescribed in Carasolva. TLC will look at the most recent psychiatric appointment and compare the medications that were prescribed to the medications that are in Carasolva and the medications that are in the homes for all individuals. TLC is working with PennMar to determine which form the psychiatrist sends to them and TLC will request that the same form be used to ensure consistency. TLC will look at the most recent psychiatric appointment and compare the medications that were prescribed to the medications that are in Carasolva and the medications that are in the homes by 08/15/2022. 08/15/2022 Implemented
6400.166(b)(Repeated Violation -- 1/10/22) Individual #1 was given medications on the following dates and the administration was not documented immediately: · 2/28/22 -- PRN Lorazepam 1mg was administered at 6:30am, but not documented until 7:25am · 3/28/22 -- all 8pm medications · 3/29/22 - 4pm dose of Risperidone 3mg · 4/4/22 -- all 8pm medications · 4/7/22 -- all 8am medications · 5/7/22 -- 4pm dose of Risperidone 3mg · 5/28/22 -- all 8pm medications · 5/29/22 -- 12pm dose of Risperidone 3mg · 6/1/22 -- 12pm dose of Risperidone 3mg · 6/2/22 -- all 8am medications · 6/4/22 -- all 8pm medicationsThe information in subsection (a)(12) and (13) shall be recorded in the medication record at the time the medication is administered.This occurred due to staff not completing the 15 steps of medication administration. As a result of TLC's self-assessments that were completed in April, beginning May 2, 2022, the nurses were delegated the task of auditing the May MARs for all individuals in the organization (they completed one service area per week from May 2 - June 3). Following the completion of the MAR reviews, reminders were sent to all management staff to remind all direct care staff to follow the 15 steps of medication administration when they are administering medications to ensure documentation is completed at the time of administration. Due to the documentation and omission errors that were identified, all Program Specialists and Program Managers participated in the Medication Administration training held on June 15, 16, and 17, 2022. As a result of this violation, the nurses are currently reviewing and auditing the MARs for June with the completion date of 07/31/2022. If during the end of month audit it is discovered that medications were not documented within the needed window feedback will be provided to staff responsible. Staff will be trained to add a note to Carasolva if there is a valid reason why a medication was not marked as successful within the required timeframe. 10/03/2022 Not Implemented
6400.166(d)(Repeated Violation -- 1/10/22) Individual #1 has an order for PRN Lorazepam 1mg that is to be administered as needed 2 hours before medical/dental/lab appt. The dose can be repeated in 1 hour if needed. On 2/28/22, Individual #1 was administered a dose of Lorazepam at 6:30am that staff indicated was "not effective." Individual #1 was not administered a repeat dose before their lab appointment at 8:30am. Individual #1 was administered Lorazepam 1mg on 3/10/22 at 12:54pm because of a 2:45pm ortho appointment. This administration was not effective. A follow-up dose was administered at 1:56pm, however, this appointment was cancelled by the doctor's office per a signed form that was printed at 1:09pm that same day.The directions of the prescriber shall be followed.For the first part of this violation, the staff administered the first dose of the PRN. Staff tried to be proactive in attempting to get Individual #1 in the car, more than an hour prior to her appointment, however, Individual #1 refused to get in the car. The doctor who ordered the bloodwork was contacted and told staff to forgo trying to get the bloodwork at that time and to try again before their next appointment in a week or so. Therefore the 2nd dose was not given. Staff failed to document all aspects of this situation. This also occurred during the time where Individual #1 was very new to TLC and staff were still trying to build rapport with them, currently, Individual #1 is much more willing to attend appointments, and participate in day program and community outings. For the second part of this violation, the staff proactively printed out the paperwork from TLC¿s laptop at 1:09 pm in preparation for the appointment, staff then administered the PRN at the correct designated time and upon arrival to the appointment it was determined that the physician cancelled the appointment, so staff were advised to have the Medical Assistant sign the form stating the appointment was cancelled so TLC had documentation that the appointment was cancelled and not needed. Individual #1 is only to follow up if there are any concerns. 07/27/2022 Implemented
6400.167(a)(1)(Repeated Violation -- 1/10/22) Individual #1 did not receive the following doses of medication: · February o 2/1/22 -- All prescribed 8am medications o 2/5/22 -- 8pm dose of Risperidone .25mg o 2/6/22 -- 8am dose of Risperidone .25mg, 8pm dose of Risperidone .25mg o 2/7/22 -- 8am dose of Divalproex 250mg, Ergocalciferol, Latuda 120mg, Risperidone .25mg ; 8pm dose of Divalproex 250mg, Risperidone 2mg and Risperidone .25mg o 2/8/22 -- 8am dose of Risperidone .25mg and Latuda; 8pm dose of nitrofurantoin o 2/13/22 -- 12pm dose of Risperidone 3mg o 2/17/22 -- 8am dose of Latuda 60mg; 12pm dose of Risperidone 3mg; 4pm dose of Risperidone 3mg · March o 3/7/22 -- 8am dose of Vitamin D · April o 4/28/22 -- all 8pm medicationsMedication errors include the following: Failure to administer a medication.Since this inspection, the Incident Management team reported the medication errors in EIM. The TLC team has recognized medication administration as an area needing improvement based on the Self-Assessment licensing tools which were completed throughout the month of April 2022. As a result of this, TLC has increased the amount of medication administration trainers, adopted a new residential structure as of 06/06/2022 which created more management in each of the homes, and updated our medication procedures to include if a staff member has a medication error, it is required that remediation occurs and is documented; after 2 medication errors, the staff will need to complete medication administration training again with the Senior Director of Quality/ Staff Development. All management staff were also required to attend Incident Management Training again by 07/31/2022 due to the fact that these errors were not reported in EIM. 10/03/2022 Implemented
6400.167(a)(3)On 2/11/22, Dr. Eike prescribed Divalproex 325mg twice daily to Individual #1. From 2/11/22 through the end of February 2022, Individual #1 was administered 375mg of Divalproex twice daily.Medication errors include the following: Administration of the wrong dose of medication.This error occurred due to lack of management oversight to ensure that medications received from the pharmacy match current doctor orders. TLC, specifically the Quality Department will look at the most recent psychiatric appointment paperwork for all individuals supported and compare the medications that were prescribed to the medications that are in Carasolva and the medications that are in the homes by 08/15/2022. The TLC team has recognized medication administration as an area needing improvement based on the Self-Assessment licensing tools which were completed throughout the month of April 2022. As a result of this, TLC has increased the amount of medication administration trainers, adopted a new residential structure as of 06/06/2022 which created more management in each of the homes, and updated our medication procedures to include if a staff member has a medication error, it is required that remediation occurs and is documented; after 2 medication errors, the staff will need to complete medication administration training again with the Senior Director of Quality/ Staff Development. 08/15/2022 Implemented
6400.167(a)(4)(Repeated Violation -- 1/10/22) Individual #1 received the following medications more than 1 hour after the prescribed time: · February o 2/3/22 -- All prescribed 8am medications were administered at 9:05am; All prescribed 8pm medications were administered 2/4/22 at 3:58am o 2/8/22 -- The following 8pm medications were administered at 9:30pm: Divalproex 125mg, Divalproex 250mg, Melatonin 10mg, Risperidone 2mg o 2/13/22 -- 4pm dose of Risperidone 3mg was administered at 6:19pm o 2/14/22 -- 12pm dose of Risperidone 3mg was administered at 1:06pm o 2/15/22 -- 12pm dose of Risperidone 3mg was administered at 1:36pm o 2/17/22 -- 4pm dose of Neomyc-polym-dexameth eye drops not administered until 5:51pm o 2/20/22 -- 4pm dose of Neomyc-polym-dexameth eye drops and Risperidone 3mg not administered until 6:50pm o 2/22/22 -- 12pm dose of Neomyc-polym-dexameth eye drops and Risperidone 3mg not administered until 1:02pm · March o 3/17/22 -- 12pm dose of Risperidone 3mg not administered until 1:10pm o 3/27/22 -- 12pm dose of Risperidone 3mg not administered until 1:04pm · April o 4/14/22 -- 12pm dose of Risperidone 3mg not administered until 1:03pm o 4/26/22 -- 12pm dose of Risperidone 3mg not administered until 1:03pm o 4/28/22 -- 12pm dose of Risperidone 3mg not administered until 1:27pmMedication errors include the following: Failure to administer a medication at the prescribed time, which exceeds more than 1 hour before or after the prescribed time.The TLC team has recognized medication administration as an area needing improvement based on the Self-Assessment licensing tools which were completed throughout the month of April 2022. As a result of this, TLC has increased the amount of medication administration trainers, adopted a new residential structure as of 06/06/2022 which created more management in each of the homes, and updated our medication procedures to include if a staff member has a medication error, it is required that remediation occurs and is documented; after 2 medication errors, the staff will need to complete medication administration training again with the Senior Director of Quality/ Staff Development. All management staff were also required to attend Incident Management Training again by 07/31/2022 due to the fact that these errors were not reported in EIM. 08/22/2022 Implemented
6400.167(b)(Repeated Violation -- 1/10/22) With the exception of the following errors: 2/7/22 8pm failure to administer Risperadone .25mg, 2/13/22 12pm failure to administer Risperidone 3mg, 2/17/22 12pm failure to administer Risperidone 3mg and 3/7/22 8am failure to administer Vitamin D, Typical Life Corporation did not document the errors, follow up action, or the prescriber's response for all medication errors described in 6400.167a1, 6400.167a3, and 6400.167a4.Documentation of medication errors, follow-up action taken and the prescriber's response, if applicable, shall be kept in the individual's record.The TLC team has recognized medication administration as an area needing improvement based on the Self-Assessment licensing tools which were completed throughout the month of April 2022. As a result of this, TLC has increased the amount of medication administration trainers, adopted a new residential structure as of 06/06/2022 which created more management in each of the homes, and updated our medication procedures to include if a staff member has a medication error, it is required that remediation occurs and is documented; after 2 medication errors, the staff will need to complete medication administration training again with the Senior Director of Quality/ Staff Development. 07/27/2022 Implemented
6400.167(c)(Repeated Violation -- 1/10/22) With the exception of the following errors: 2/7/22 8pm failure to administer Risperadone .25mg, 2/13/22 12pm failure to administer Risperidone 3mg, 2/17/22 12pm failure to administer Risperidone 3mg and 3/7/22 8am failure to administer Vitamin D, the medication errors described in 6400.167a1, 6400.167a3, and 6400.167a4 were not reported as incidents.A medication error shall be reported as an incident as specified in § 6400.18(b) (relating to incident report and investigation).Since this inspection, the Incident Management team reported the medication errors in EIM. The TLC team has recognized medication administration as an area needing improvement based on the Self-Assessment licensing tools which were completed throughout the month of April 2022. As a result of this, TLC has increased the amount of medication administration trainers, adopted a new residential structure as of 06/06/2022 which created more management in each of the homes, and updated our medication procedures to include if a staff member has a medication error, it is required that remediation occurs and is documented; after 2 medication errors, the staff will need to complete medication administration training again with the Senior Director of Quality/ Staff Development. All management staff were also required to attend Incident Management Training again by 07/31/2022 due to the fact that these errors were not reported in EIM. 08/22/2022 Implemented
6400.181(f)(Repeated Violation -- 1/10/22) Individual #1's initial assessment was due 4/1/22 but was not completed and signed by the program specialist until 5/11/22. Individual #1's ISP meeting was conducted on 5/6/22.The program specialist shall provide the assessment to the individual plan team members at least 30 calendar days prior to an individual plan meeting.This occurred due to lack of management in the homes, and the Program Specialists in the organization not having direction or guidance on a new admission. There has been Program Specialists designated for each house with the new residential structure change. As a result of this violation, Program Specialists reviewed annual assessments/ dates to ensure all assessments were updated. All out of compliance are required to be completed by 07/31/2022. 07/31/2022 Not Implemented
6400.183(c)(Repeated Violation -- 1/10/22) Individual #1's plan meeting was conducted on 5/6/22. Typical Life Corporation does not have a record of who attended this meeting.The list of persons who participated in the individual plan meeting shall be kept.This occurred due to TLC Program Specialist not receiving the ISP Approval Packet (including the attendance sheet) from the SC. The SC was contacted on 07/13/2022 to obtain the packet (please see attachment 6400.183c Email to SC) and will send TLC the ISP packet upon completion. As a result of this violation, the Program Specialists will be auditing all individual¿s file cabinets to ensure ISP Approval Packet is filed by 08/15/2022. Any missing attendance sheets will be obtained from SC¿s. 08/15/2022 Implemented
6400.186Per Individual #1's ISP, their home should be equipped with electrical outlet covers. During the inspection completed on 6/23/22, said items were not present in Individual #1's home.The home shall implement the individual plan, including revisions.This occurred due to the ISP not being updated, the program specialist requested that this be changed. As a result of this violation, ISPs are being audited to ensure they are reflective of the most up to date information. ISPs will be audited throughout the month of August with the expectation that all necessary changes be sent to the assigned SC by August 22, 2022. 08/22/2022 Not Implemented
SIN-00198462 Renewal 01/03/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)(Repeat from inspection dated 1/11/21) The self-assessment completed for this home is not dated. There is no way to verify if it was completed within the correct time frame.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency's certificate of compliance, to measure and record compliance with this chapter.This occurred due to Self-Assessments not being collected and reviewed for completion. Staff will be trained on how to complete the Self-Assessment form thoroughly. Quality department will monitor for completion. Staff will be trained on how to complete the Self-Assessment form thoroughly by 2/22/22 02/22/2022 Implemented
SIN-00194867 Unannounced Monitoring 10/12/2021 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.110(e)The smoke detector in the attic is not interconnected to the rest of the home's floors.If the home serves four or more individuals or if the home has three or more stories including the basement and attic, there shall be at least one smoke detector on each floor interconnected and audible throughout the home or an automatic fire alarm system that is audible throughout the home. The requirement for homes with three or more stories does not apply to homes licensed in accordance with this chapter prior to November 8, 1991. A maintenance request was entered and within 48 hours each of these items was addressed 12/01/2021 Implemented
SIN-00191165 Unannounced Monitoring 06/30/2021 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.18(b)(2)Beginning on 1/14/21, Individual #1 did not receive 25 mg of Chlorpromazine at noon as prescribed. There is no discontinue order for this medication. In January 2021, the Magnesium Oxide was not administered at 4pm on the following dates: 1/7/21, 1/8/21, 1/10/21-1/14/21, and 1/17/21. The MAR had an "X" indicating the medication was not scheduled. However, the medication is to be taken daily at 4pm. According to the MAR for May 2021 the following medications were not administered on 5/11/21 at 8am: Benztropine, Chlorpromazine, Citalopram, Clonidine, Daily Vite, Lamotrigine, Levothyroxine, Polyethylene Glycol, Propranol, and Zonisaimide. There was no documentation explaining why the medications were not administered on this date. According to the MAR for June 2021 the following medications were not administered: Align (6/4, 6/11, 6/18), Benztropine 8am (6/2 & 6/25), Benztropine 4pm (6/4, 6/11, 6/18. And 6/24), Chlorpromazine 100mg at 8pm (6/4, 6/11, & 6/18), Chlorpromazine 50 mg at 8am ( 6/12 and 6/25), Chlorpromazine 50mg at 12pm (6/4, 6/11, 6/12, 6/18, 6/23, & 6/29), Citalopram 8am (6/12 & 6/25), Clonidine 8am (6/12 & 6/25), Clonidine 4pm (6/4, 6/11, 6/18, & 6/24), Daily-Vite 8am (6/12 & 6/25), Lamotrigine 8am (6/12 & 6/25) and Lamotrigine 8pm (6/4, 6/11, & 6/18). The above medication errors were not reported to the Enterprise Incident Management (EIM) system as required.The home shall report the following incidents, alleged incidents and suspected incidents through the Department's information management system or on a form specified by the Department within 72 hours of discovery by a staff person: A medication error as specified in § 6400.166 (relating to medication errors), if the medication was ordered by a health care practitioner.[Upon receipt of this directed plan of correction, the medication errors noted in the above violation will be entered into the EIM (enterprise incident management) system. The Director of Operations will retrain all staff on regulation 6400.18b2 regarding medication errors by 9/30/21. Effective immediately, home supervisors will review MARs (Medication administration records) daily. Program specialists will review MARS weekly. Any medication errors identified by the above staff will be reported to the Incident Management person and entered into EIM. ]BR Licensing Supervisor 8/11/21 09/30/2021 Not Implemented
6400.32(d)It is important to Individual #1 to be able to telephone their parents. During interviews completed by the department, staff #20 informed and staff #32 confirmed that from 3/17/21 to 5/17/21, when Individual #1 would request to contact their parents, Individual #1 was given a "ghost" phone number that would ring and ring. Individual #1 realized it was a fake phone number and refused to dial it any longer, demanding to be given the "real number". The behavior support plan did not provide for the use of the "ghost phone number", but rather included a statement that said Individual #1's phone use would not be limited. By providing Individual #1 a "ghost phone number", Individual #1 was led to believe that they were calling their parents, only to find out that the number was not real. The event described above constitutes a failure to treat individuals with dignity and respect.An individual shall be treated with dignity and respect.[Upon receipt of this directed plan of correction, the rights violation noted in the above violation will be entered in to the EIM (enterprise incident management) system and an investigation will be initiated. The Director of Operations will retrain all staff in this home on regulation 6400.32d and on the individual's behavior support plan by 9/30/21. The Director of Services is responsible to organize a meeting with the individual, the individual's team member and the behavior support specialist to determine appropriate next steps related to the phone issue. Meeting shall be scheduled by 9/30/2021. The Director of Operations will contact the HQCU to conduct a training relating to the rights of individuals and provide this training to all TLC staff by 10/30/21. Documentation of both trainings shall be kept.] BR Licensing Supervisor 8/11/21 10/30/2021 Not Implemented
6400.52(c)(6)The health and safety plan for Individual #1 was updated on 5/4/21. Staff #1 - 5 worked with Individual #1 after 5/4/21 and have not received the training on the updated health and safety plan. The behavior support plan was revised on 3/1/21. Staff #4 and Staff #6 - 18 worked with Individual #1 after the revised plan was implemented and there is no evidence that said staff received the training. The behavior support plan was again revised on 3/17/21. Staff #1, Staff #4, #5, #13, and Staff #19 - 28 worked with Individual #1 after the revised plan was implemented and there is no evidence that said staff received the training. The behavior support plan was again revised on 5/17/21. Staff #2, #3, #7, and Staff #29 - 31 worked with Individual #1 after the revised plan was implemented and there is no evidence that said staff received the training. Staff #8 and Staff #27 did receive training on the revised plan; but not until 6/4/20. Staff #8 and Staff #27 worked with Individual #1 between the dates of 5/17/21 and 6/4/21.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Implementation of the individual plan if the person works directly with an individual.[The Director of Operations shall ensure all staff working in this home are trained/re-trained on the current health and safety plan and behavior plan for individual #1 by 9/30/21. When updates are made to individual plans, the program specialist shall provide training to the staff members prior to working their next shift in that home. Training shall be documented and kept.] BR Licensing Supervisor 8/11/21 09/30/2021 Not Implemented
6400.165(c)Beginning on 1/14/21, Individual #1 did not receive 25 mg of Chlorpromazine at noon as prescribed. There is no discontinue order for this medication to have stopped.A prescription medication shall be administered as prescribed.[Upon receipt of this directed plan of correction, the agency nurse will review individual #1's medications and scripts/orders to ensure all prescribed medications are active, available in the home, and administered as prescribed. The home supervisor will review medication administration records (MARS) daily. The program specialist will review the MARS monthly.] BR Licensing Supervisor 8/11/21 08/11/2021 Not Implemented
6400.166(a)(11)The following medications on the MARs for individual #1 do not identify the purpose/diagnosis for taking the medications: Align, Benztropine, Chlorpromazine (100 mg), Citalopram, Clonidine, Daily-Vite, Lamotrigine, Levothyroxine, Magnesium Oxide, Polyethylene Glycol, Propranolol, and Zonisaimide.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Diagnosis or purpose for the medication, including pro re nata.[The Director of Operations will ensure that the diagnosis/purpose of medications on all MARs are added by 9/30/21. Effective immediately, the home supervisor will review medication administration records (MARS) daily. The program specialist will review MARS weekly. All staff who administer medications shall be trained on the medication administration record requirements by 9/30/2021. ]BR Licensing Supervisor 8/11/21 09/30/2021 Not Implemented
6400.166(b)On 3/30/31, Staff #30 added a comment to individual #1's MAR indicating that Staff #29 administered the following medications: Benztropine, Chlorpromazine 50mg, Citalopram, Clonidine, Daily Vite, Lamotrigine, Levothyroxine, Polyethylene Glycol, Propranolol, and Zonisaimide. Staff #29 did not log the administration of medications immediately after administering the meds.The information in subsection (a)(12) and (13) shall be recorded in the medication record at the time the medication is administered.[upon receipt of this directed plan of correction, The Director of Operations will coordinate observations of two additional medication administration passes for Staff #29 and Staff 30, to ensure medication administration procedures are being followed. Observations shall be conducted by a medication trainer or observer. If the review is unsuccessful, said staff shall be re-trained in the medication administration course prior to administering medications. Effective immediately, the home supervisor will review medication administration records (MARS) daily. The program specialist will review MARS weekly.] BR Licensing Supervisor 8/11/21 08/11/2021 Not Implemented
6400.186Individual #1 and Individual #2, have a 1:1 staffing ratio from 8am to 12am.There were numerous instances starting from 1/1/21, in which only one staff was available and working in the home during any given shift when both Individuals were in the homes.The home shall implement the individual plan, including revisions.[ The Director of Operations will ensure that all staff working with individual #1 and #2 are re-trained in their individual service plans by 9/30/21. The Director of Operations or Services will review staff schedules to ensure appropriate staffing is available and followed as noted in service plans. Effective immediately, whomever is responsible for the scheduling of staff members shall review schedules a week prior to being implemented to ensure the proper staffing coverage is available. A back-up plan shall be developed and implemented for instances of staff call offs or delays. Back-up plan shall be developed by 9/30/2021. ] BR Licensing Supervisor 8/11/21 09/30/2021 Not Implemented
SIN-00181486 Renewal 01/11/2021 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)REPEAT VIOLATION FROM 12/10/19: The self-assessment for this home is undated, so it is unclear when it was completed.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. A self-assessment is necessary to understand any deficiencies within a residence, be able to correct them in a timely manner, identify safety hazards for the supported people and provide guidance to the staff in areas necessary for regulatory compliance. Violations occurred because the self assessments were not completed nor submitted within the allowed 3-6 month window before license expiration A lack of complete understanding by new staff, including ADOS, Directors and Quality about when the 3-6 month window opens and closes for submittal of the document Within the months of February and March each ADOS, Directors of Residential Services, Quality Staff, including the Director of Compliance, the Quality Coordinator and Quality Assistant will receive trainiing in the completion of the self assessments. In addition, the Program Managers will participate in the trainings. A training log of participants will be kept and maintained by the Quality Department. 1. TLC commits to one timely self assessment in each calendar year. The self assessment will be done in May beginning in 2021 and will continue in 2022 and each succeeding year 2. The May self assessment will be submitted for each location in accordance with the regulation. 3. The Quality Department, specifically the Quality Assistant will maintain a paper copy as well as a folder in Sharepoint where each assessment will be electronically filed in a folder titled Self Assessments-Residential. 4. Each Service Area's ADOS staff will review within 4 weeks with the Director of Compliance, Quality Coordinator, Quality Assistant and appropriate Director of Services. 5. The assessment identification of deficiencies will be used to develop an in-house correction plan. 6. The Quality Coordinator and Quality Assistant will monitor the correction plan, report to the monthly quality meeting the status of the POCs and the Compliance Director will report at a quarterly meeting in of the Directors in writing the data/finidings regarding compliance with this POC and the status of each location's assessment. 7. All assessments will be reviewed and completed with Plans of Correction by June 20th. 8. All new leadership staff will complete a training during their orientation on self assessments and their importance to each location within the company. 03/05/2021 Implemented
6400.112(a)There were no fire drills conducted in 7/2020, 9/2020, or 10/2020. An unannounced fire drill shall be held at least once a month. Consistently completing fire drills ensures that staff and persons in care understand how to respond in the event of a fire emergency. There was no documentation that the fire drills were conducted Documentation was not adequately maintained Fire Drills are now input and montiored into the Fire Drill log monthly by Program Specialist/Associate Director of Services/Program Manager. The Listed supervisiors were retrained on the fire drill regulations to ensure understanding of all requirements. 1) All staff will be training in the regulation and its importance. A training log will be maintained of this training. 2) The PM of each house will monitor the completion of the fire drill. 3) In addition the Quality Coordinator and the Quality Assistant will monitor each house and their performance along on at least a monthly basis. A notification will be sent to any home on the nearest business day to the 15th of the month if a fire drill entry has not happened at a home. This will be done with a review of an MS FORMS document that will mirror the old Google form no longer available to staff. 4) A report will be made to the ADOS-Operational Group and the Quality Meeting monthly and to the Director's meeting quarterly. The Quality Meeting Group, consisting of the HR Director, the three Directors of Services, the Training and Development Coordinator, the Director of Compliance and the Quality Coordinator and Assistant will report monthly at those meetings. Minutes of these meetings will be maintained. 03/12/2021 Not Implemented
6400.112(d)The evacuation time for the fire drill conducted on 5/5/20 was more than 2 minutes and 30 seconds. A second fire drill was not completed in the month of May 2020 to assure the individuals evacuated in the allotted time of less than 2 minutes and thirty seconds. Individuals shall be able to evacuate the entire building, or to a fire safe area designated in writing within the past year by a fire safety expert, within 2 1/2 minutes or within the period of time specified in writing within the past year by a fire safety expert. The fire safety expert may not be an employe of the home or agency. Staff assistance shall be provided to an individual only if staff persons are always present at the home while the individual is at the home. Consistently completing fire drills ensures that staff and persons in care understand how to respond in the event of a fire emergency. A second fire drill was not completed within the month The change in leadership turnover resulted in an oversight of this requirement. Fire Drills are now input and montiored into the Fire Drill log monthly by Program Specialist/Associate Director of Services/Program Manager. The Listed supervisiors were retrained on the fire drill regulations to ensure understanding of all requirements. 1) All staff will be training in the regulation and its importance. A training log will be maintained of this training. 2) The PM of each house will monitor the completion of the fire drill. 3) In addition the Quality Coordinator and the Quality Assistant will monitor each house and their performance along on at least a monthly basis. A notification will be sent to any home on the nearest business day to the 15th of the month if a fire drill entry has not happened at a home. This will be done with a review of an MS FORMS document that will mirror the old Google form no longer available to staff. 4) A report will be made to the ADOS-Operational Group and the Quality Meeting monthly and to the Director's meeting quarterly. The Quality Meeting Group, consisting of the HR Director, the three Directors of Services, the Training and Development Coordinator, the Director of Compliance and the Quality Coordinator and Assistant will report monthly at those meetings. Minutes of these meetings will be maintained. 03/12/2021 Implemented
6400.112(e)A sleep drill was completed on 4/16/20. Another sleep drill was not completed until 12/29/20.A fire drill shall be held during sleeping hours at least every 6 months. Consistently completing fire drills ensures that staff and persons in care understand how to respond in the event of a fire emergency. Sleep fire drills were not conducted within the 6 month time period The change in leadership turnover resulted in an oversight of this requirement. Fire Drills are now input and montiored into the Fire Drill log monthly by Program Specialist/Associate Director of Services/Program Manager. The Listed supervisiors were retrained on the fire drill regulations to ensure understanding of all requirements. 1) All staff will be training in the regulation and its importance. A training log will be maintained of this training. 2) The PM of each house will monitor the completion of the fire drill. 3) In addition the Quality Coordinator and the Quality Assistant will monitor each house and their performance along on at least a monthly basis. A notification will be sent to any home on the nearest business day to the 15th of the month if a fire drill entry has not happened at a home. This will be done with a review of an MS FORMS document that will mirror the old Google form no longer available to staff. 4) A report will be made to the ADOS-Operational Group and the Quality Meeting monthly and to the Director's meeting quarterly. The Quality Meeting Group, consisting of the HR Director, the three Directors of Services, the Training and Development Coordinator, the Director of Compliance and the Quality Coordinator and Assistant will report monthly at those meetings. Minutes of these meetings will be maintained. 03/12/2021 Implemented
6400.112(f)No documentation was provided verifying individuals used alternate exits when completing the fire drills.Alternate exit routes shall be used during fire drills. Consistently completing fire drills ensures that staff and persons in care understand how to respond in the event of a fire emergency. An alternate route was not used during the conducted fire drills The change in leadership turnover resulted in an oversight of this requirement. Fire Drills are now input and montiored into the Fire Drill log monthly by Program Specialist/Associate Director of Services/Program Manager. The Listed supervisiors were retrained on the fire drill regulations to ensure understanding of all requirements. 1) All staff will be training in the regulation and its importance. A training log will be maintained of this training. 2) The PM of each house will monitor the completion of the fire drill. 3) In addition the Quality Coordinator and the Quality Assistant will monitor each house and their performance along on at least a monthly basis. A notification will be sent to any home on the nearest business day to the 15th of the month if a fire drill entry has not happened at a home. This will be done with a review of an MS FORMS document that will mirror the old Google form no longer available to staff. 4) A report will be made to the ADOS-Operational Group and the Quality Meeting monthly and to the Director's meeting quarterly. The Quality Meeting Group, consisting of the HR Director, the three Directors of Services, the Training and Development Coordinator, the Director of Compliance and the Quality Coordinator and Assistant will report monthly at those meetings. Minutes of these meetings will be maintained. 03/12/2021 Implemented
6400.112(h)The fire drill log indicates that on 3/26/20, 4/9/20, 4/16/20, and 5/5/20, not all individuals met at the designated meeting place. Individuals shall evacuate to a designated meeting place outside the building or within the fire safe area during each fire drill.Consistently completing fire drills ensures that staff and persons in care understand how to respond in the event of a fire emergency. Individuals did not make it to the designated location Various staff and supervisor changes led to inconsistencies within quality of training received and comprehension of regulations Fire Drills are now input and montiored into the Fire Drill log monthly by Program Specialist/Associate Director of Services/Program Manager. The Listed supervisiors were retrained on the fire drill regulations to ensure understanding of all requirements. 1) All staff will be training in the regulation and its importance. A training log will be maintained of this training. 2) The PM of each house will monitor the completion of the fire drill. 3) In addition the Quality Coordinator and the Quality Assistant will monitor each house and their performance along on at least a monthly basis. A notification will be sent to any home on the nearest business day to the 15th of the month if a fire drill entry has not happened at a home. This will be done with a review of an MS FORMS document that will mirror the old Google form no longer available to staff. 4) A report will be made to the ADOS-Operational Group and the Quality Meeting monthly and to the Director's meeting quarterly. The Quality Meeting Group, consisting of the HR Director, the three Directors of Services, the Training and Development Coordinator, the Director of Compliance and the Quality Coordinator and Assistant will report monthly at those meetings. Minutes of these meetings will be maintained. 03/12/2021 Not Implemented
6400.112(i)In July, September, and October 2020 no fire drills were completed. The smoke detectors were not set off. A fire alarm or smoke detector shall be set off during each fire drill.Consistently completing fire drills ensures that staff and persons in care understand how to respond in the event of a fire emergency. The smoke detector was not set off to initiate the fire Various staff and supervisor changes led to inconsistencies within quality of training received and comprehension of regulations Fire Drills are now input and montiored into the Fire Drill log monthly by Program Specialist/Associate Director of Services/Program Manager. The Listed supervisiors were retrained on the fire drill regulations to ensure understanding of all requirements. 1) All staff will be training in the regulation and its importance. A training log will be maintained of this training. 2) The PM of each house will monitor the completion of the fire drill. 3) In addition the Quality Coordinator and the Quality Assistant will monitor each house and their performance along on at least a monthly basis. A notification will be sent to any home on the nearest business day to the 15th of the month if a fire drill entry has not happened at a home. This will be done with a review of an MS FORMS document that will mirror the old Google form no longer available to staff. 4) A report will be made to the ADOS-Operational Group and the Quality Meeting monthly and to the Director's meeting quarterly. The Quality Meeting Group, consisting of the HR Director, the three Directors of Services, the Training and Development Coordinator, the Director of Compliance and the Quality Coordinator and Assistant will report monthly at those meetings. Minutes of these meetings will be maintained. 03/12/2021 Implemented
SIN-00102509 Renewal 10/26/2016 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.106The furance inspection conducted on 10/3/16 was not completed by a professional furance cleaning company. Furnaces shall be inspected and cleaned at least annually by a professional furnace cleaning company. Written documentation of the inspection and cleaning shall be kept. Typical Life Corporation had a certified HVAC technician meet us at one of our homes to train our Maintenance Department on how to inspect a furnace.The training took place on Nov 9th. A copy of his HVAC Certification has been obtained, see Attachment #1a. Certificates of successful completion of Preventative Maintenance and Inspection training for HVAC units are on file for the Maintenance Department. See attachment #1b and 1c. Written documentation of inspection and cleaning will be kept on file. See attachment #1d. 11/09/2016 Implemented
6400.112(c)The 11/13/15 fire drill did not include which door was used as an exit. A written fire drill record shall be kept of the date, time, the amount of time it took for evacuation, the exit route used, problems encountered and whether the fire alarm or smoke detector was operative. The Fire Drill Log is now a Google Form which will require pertinent information to be documented before the form can be submitted. The question: "Please describe the exact evacuation route for each individual to exit the house, including if the individual made it to the meeting place" is a required question on the form and must be documented before Google will allow the form to be submitted. The new Fire drill form is being trialed in the month of December and will be used exclusively starting January 1, 2017. It will be the responsibility of the Quality Manager to ensure each home submits a Fire drill monthly and information on the Fire drill is accurate. See attachment #2a. An email will be sent to all staff informing them to start using the new Fire Drill Google exclusively as of January 1, 2017. See attachment 2b 12/08/2016 Implemented
SIN-00086419 Renewal 10/20/2015 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.168(a)Staff #3's medication training on 5/21/15 the observations were not signed and dated. In a home serving eight or fewer individuals, a staff person who has completed and passed the Department's Medications Administration Course is permitted to administer oral, topical and eye and ear drop prescription medications. Medication trainers have been directed to complete all portions of the DPW Medication Administration Data Summary Sheet (not to draw arrowed lines showing completion). Attachment #5 is a correctly completed DPW Medication Administration Data Summary Sheet, dated 11/6/15. Effective 12/1/15, it is the responsibility of the Medication Trainer(s) to ensure the documentation is completed accurately. 11/30/2015 Implemented
6400.181(e)(4)Individual #1's assessment does not state supervision needs while eating. The assessment must include the following information: The individual's need for supervision. Individual #1¿s 2015 Annual Assessment was completed on 11/6/15 and accurately reflects her supervision needs while eating (Attachment #3). Attachment #4 is Individual #1¿s 2014 Annual Assessment. An Annual Assessment Checklist is being created by TLC¿s Residential Program Specialists and will be completed no later than 12/11/15. The checklist will be implemented no later than 12/14/15 and will be retained in all individual¿s ISP Books with the current Annual Assessment. It will be the responsibility of the 2 Clinical ADOS¿s/Program Specialists for residential to ensure the checklist is completed and filed on a timely basis. A completed Checklist will be submitted no later than 12/30/15. A records review of Annual Assessments for residential individuals will be completed no later than 1/15/16. 11/30/2015 Implemented
SIN-00224408 Renewal 05/22/2023 Compliant - Finalized