Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00198475 Renewal 01/03/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)(Repeat from inspection dated 1/11/21) The Self-Assessment that was completed was not dated; not able to verify that it was completed during the correct time frame.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. This occurred due to Self-Assessments not being collected and reviewed for completion. Staff will be trained on how to complete the Self-Assessment form thoroughly. Quality department will monitor for completion. 02/22/2022 Implemented
6400.15(c)The Self-Assessment that was completed identified the following violations: 72a, 141d, 142e. No written summary of corrections was completed.A copy of the agency's self-assessment results and a written summary of corrections made shall be kept by the agency for at least 1 year. This occurred due to Self-Assessments not being collected and reviewed for completion. Staff will be trained on how to complete the Self-Assessment form thoroughly. Quality department will monitor for completion. 02/22/2022 Implemented
6400.103(Repeat from inspection dated 1/11/21)-The written evacuation procedure does not include a specific location to be used as an emergency shelter in the even the home becomes inhabitable. The written plan speaks to locations as "nearest hotel," "with relative," "local hotel," "another TLC employee home," "another TLC home," but does not identify the specific location to be used.There shall be written emergency evacuation procedures that include individual and staff responsibilities, means of transportation and an emergency shelter location. This occurred due to TLC using a standardized AWARDS form which was not individualized. Director of Services has developed a new written evacuation procedure based on the 6400.103 regulation. ATTACHMENT. Staff will be trained on the updated procedures from 02/16/2022-02/22/2022. 02/22/2022 Implemented
SIN-00181499 Renewal 01/11/2021 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)REPEAT VIOLATION FROM 12/10/19: The self-assessment for this home is undated, so it is unclear when it was completed.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. A self-assessment is necessary to understand any deficiencies within a residence, be able to correct them in a timely manner, identify safety hazards for the supported people and provide guidance to the staff in areas necessary for regulatory compliance. Violations occurred because the self assessments were not completed nor submitted within the allowed 3-6 month window before license expiration A lack of complete understanding by new staff, including ADOS, Directors and Quality about when the 3-6 month window opens and closes for submittal of the document Within the months of February and March each ADOS, Directors of Residential Services, Quality Staff, including the Director of Compliance, the Quality Coordinator and Quality Assistant will receive trainiing in the completion of the self assessments. In addition, the Program Managers will participate in the trainings. A training log of participants will be kept and maintained by the Quality Department. 1. TLC commits to one timely self assessment in each calendar year. The self assessment will be done in May beginning in 2021 and will continue in 2022 and each succeeding year 2. The May self assessment will be submitted for each location in accordance with the regulation. 3. The Quality Department, specifically the Quality Assistant will maintain a paper copy as well as a folder in Sharepoint where each assessment will be electronically filed in a folder titled Self Assessments-Residential. 4. Each Service Area's ADOS staff will review within 4 weeks with the Director of Compliance, Quality Coordinator, Quality Assistant and appropriate Director of Services. 5. The assessment identification of deficiencies will be used to develop an in-house correction plan. 6. The Quality Coordinator and Quality Assistant will monitor the correction plan, report to the monthly quality meeting the status of the POCs and the Compliance Director will report at a quarterly meeting in of the Directors in writing the data/finidings regarding compliance with this POC and the status of each location's assessment. 7. All assessments will be reviewed and completed with Plans of Correction by June 20th. 8. All new leadership staff will complete a training during their orientation on self assessments and their importance to each location within the company. 03/05/2021 Implemented
SIN-00141539 Renewal 11/14/2018 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)Self assessment completed 1/20/2018. Their licensing expiration date is Oct 7th.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. A pre licensing schedule has been prepared by the Director of Quality. The schedule is between April 8, 2019 through June 14, 2019. The time frame is within 3-6 months prior to expiration of Residential Licensing. Residential Licensing expiration is October 7. The Director of Quality will ensure the prelicensing is completed within the designated time frames. See Attachment # 15a . A Practice and Guideline will be implemented which explains the process of Pre-licensing. A Quality Meeting will be held every Monday from 9:30am-11:30am to review all aspects of Quality to ensure all regulations are met. The completion of this task will be evidenced by the meeting minutes. Additionally, the process will be part of management orientation so that all new residential PMs, ADOSs and Directors of Residential will know the process. The evidence of this will be the sign in sheets for management orientation and the management orientation topics. Training for the Quality Management Team will also occur as part of their new hire orientation referencing all applicable Practice and Guidelines for the Quality Department. This task will be completed by the Director of Quality. 01/31/2019 Implemented
SIN-00241372 Renewal 04/01/2024 Compliant - Finalized
SIN-00167428 Renewal 12/10/2019 Compliant - Finalized