Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00235044 Unannounced Monitoring 11/21/2023 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.62(a)The first aid kit contained poisons (Hand Sanitizer and Antiseptic Cleaner) which was not locked up and was accessible to the individuals.Poisonous materials shall be kept locked or made inaccessible to individuals. Hand Sanitizer and Antiseptic have been removed from the First-Aid kit. Antiseptic replaced with wipes. Implemented
6400.144According to discharge summary from 10.23.23 and ISP Meals and Eating section, Individual #1 is on a fluid restriction of 2000ml per day. No formal fluid tracker was on site. Staff was not documenting the amount of consumption throughout the day.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. Fluid tracker placed in the home on 12/4. 12/04/2023 Implemented
6400.18(b)(1)During a licensing inspection on 11/21/2023, licensing staff witnessed: Individual #1 enter the bathroom with the bathroom lights out and door open, individual #1 began to pull down her pants just enough to where this writer could see the tops of her briefs, then began to bend at the waist as though she was attempting to sit on the toilet. Staff immediately said no, then wedged herself between individual #1 and the toilet. At this point, individual #1's back was facing staff's frontside. Staff remained hands free, while she placed one foot between individual #1's two feet. This then prevented individual #1 from finishing pulling down her bottoms and from sitting down at the toilet. individual #1 straightened out her body, standing straight up again, then turned around to face staff and began crying. Her emotions immediately were heightened as she became loud and was stomping her feet back and forth on the ground. Staff stayed in position, between individual #1 and the toilet. Staff explained to this writer, "She is going to start stripping." This licensor replied, "It looks to me like she is attempting to use the toilet." Staff further explained, "but she flushes her clothing down the toilet. She also is dressed for program and is trying to strip. This licensor asked, "Isn't the bathroom an appropriate place for her to strip?" Staff said, "She has these behaviors and also strips while out in the community." While having this verbal engagement, individual #1 had succumbed to the situation and exited the restroom with staff.The home shall report the following incidents, alleged incidents and suspected incidents through the Department's information management system or on a form specified by the Department within 72 hours of discovery by a staff person: Use of a restraint. EIM entered on 11/30/23 regarding this incident. It is currently under investigation. 12/31/2023 Implemented
6400.166(b)Medication RISPERIDONE 0.5mg Tab was not documented as administered for the 8am dosage on 11/21/2023 for Individual #1.The information in subsection (a)(12) and (13) shall be recorded in the medication record at the time the medication is administered.The med was given but not documented on the MAR. Documentation error will be documented on the MAR 12/15/2023 Implemented
6400.166(b)Medication for Individual #2, DESMOPRESSIN ACETATE 0.2mg was not documented as administered for the 8pm dosage 11/20/2023.The information in subsection (a)(12) and (13) shall be recorded in the medication record at the time the medication is administered.The med was given but not documented on the MAR. Documentation error will be documented on the MAR. This documentation error will be documented on the MAR. MAR will be attached to email (attachment #2). *Please note- Individual was discharged from Bancroft on 11/21/23; therefore the remainder of the MAR for November 2023 was not completed. 11/20/2023 Implemented
6400.193(a)During a licensing inspection on 11/21/2023, licensing staff witnessed: Individual #1 enter the bathroom with the bathroom lights out and door open, individual #1 began to pull down her pants just enough to where this writer could see the tops of her briefs, then began to bend at the waist as though she was attempting to sit on the toilet. Staff immediately said no, then wedged herself between individual #1 and the toilet. At this point, individual #1's back was facing staff's frontside. Staff remained hands free, while she placed one foot between individual #1's two feet. This then prevented individual #1 from finishing pulling down her bottoms and from sitting down at the toilet. individual #1 straightened out her body, standing straight up again, then turned around to face staff and began crying. Her emotions immediately were heightened as she became loud and was stomping her feet back and forth on the ground. Staff stayed in position, between individual #1 and the toilet. Staff explained to this writer, "She is going to start stripping." This licensor replied, "It looks to me like she is attempting to use the toilet." Staff further explained, "but she flushes her clothing down the toilet. She also is dressed for program and is trying to strip. This licensor asked, "Isn't the bathroom an appropriate place for her to strip?" Staff said, "She has these behaviors and also strips while out in the community." While having this verbal engagement, individual #1 had succumbed to the situation and exited the restroom with staff.A restrictive procedure may not be used as retribution, for the convenience of staff persons, as a substitute for the program or in a way that interferes with the individual's developmental program.EIM entered on 11/30/23 regarding this incident. It is currently under investigation. 12/31/2023 Implemented
6400.195(a)Behaviors for Individual #1 are not being tracked, staff is using restrictive interventions, but no behavior support plan exists.For each individual for whom a restrictive procedure may be used, the individual plan shall include a component addressing behavior support that is reviewed and approved by the human rights team in § 6400.194 (relating to human rights team), prior to use of a restrictive procedures.Individual was previously supported with a behavior plan which was discontinued. Individual's behaviors support team implemented ongoing behavior tracking at that time. The behavior tracking is completed on an daily basis and in maintained in a binder in the home. The behavior tracking is monitored by the individual's BA. 12/31/2023 Implemented
SIN-00216820 Renewal 12/15/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.82(f)No hand towels in Individual #4's bathroomEach bathroom and toilet area that is used shall have a sink, wall mirror, soap, toilet paper, individual clean paper or cloth towels and trash receptacle. Hand towels were placed in each bathroom for easy accessibility to individuals on 12/15/22. 12/16/2022 Implemented
6400.165(g)Quarterly psychotropic review is not included in the record for individual #4If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.Appointments have been completed; however, documentation has not been received from the provider. Program will continue to follow up with the provider to obtain appointment documentation. 02/28/2023 Implemented
SIN-00198377 Renewal 12/15/2021 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.62(d)Poisonous material such as (TB-Cide Quat, BNC-15 solution, other cleaning solvents) were stored with food items in the closet (Flour and sugar).Poisonous materials shall be kept separate from food, food preparation surfaces and dining surfaces.The food was immediately removed from the closet immediately during inspection on 12/15/21. 01/31/2022 Implemented
6400.77(b)The First Aid kit did not contain a Thermometer or Tape. A first aid kit shall contain antiseptic, an assortment of adhesive bandages, sterile gauze pads, a thermometer, tweezers, tape, scissors and syrup of Ipecac, if an individual 4 years of age or younger, or an individual likely to ingest poisons, is served. Thermometers were removed from first aid kits to complete covid temperature screenings for employee and visitors. A separate thermometer was purchased for the first aid kit. First aid tape was purchased. A section of Bancroft's monthly health and safety checklist the items that the first aid kit shall contain. 12/31/2021 Implemented
SIN-00130376 Renewal 02/20/2018 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.18(e)The open incident report from 9/25/17 was not in compliance.The home shall send a copy of the final unusual incident report to the county intellectual disability program of the county in which the home is located, the funding agency and the appropriate regional office of intellectual disability at the conclusion of the investigation. An extension was filed for this incident. The incident is currently awaiting approval from the County. 03/14/2018 Implemented
6400.141(a)Individual #1's physical exam was completed on 9/2/16 and then again on 9/22/17.An individual shall have a physical examination within 12 months prior to admission and annually thereafter. Going forward, all staff, Program Nurse and Program Specialist will pay closer to dates by emails and communication. 03/14/2018 Implemented
6400.141(c)(14)Individual #1's physical dated 9/22/17 did not include information pertinent to diagnosis and treatment in case of an emergency.The physical examination shall include: Medical information pertinent to diagnosis and treatment in case of an emergency. The Program Nurse contacted the physician and the physical form has been updated to include information pertinent to diagnosis and treatment in case of an emergency. Please see attachment #8 for the updated physical consult form. 03/14/2018 Implemented
SIN-00109591 Renewal 02/09/2017 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.21(b)Staff #4's record did not contain an FBI check even though there was a declaration of not being a PA resident for two years prior to being hired. If a prospective employe who will have direct contact with individuals resides outside this Commonwealth, an application for a Federal Bureau of Investigation (FBI) criminal history record check shall be submitted to the FBI in addition to the Pennsylvania criminal history record check, within 5 working days after the person's date of hire. Staff #4 had an FBI check completed on 3/16/2017. As of 11/4/16, a designated member of the Human Resources department is responsible to ensure that all prospective employees who will have direct contact with individuals and reside outside of Pennsylvania, will have an application submitted for a Federal Bureau of Investigation criminal history record check in addition to the Pennsylvania criminal history record check, within 5 working days after person¿s date of hire. If the individual lives in Pennsylvania, a PA declaration page will be included in the staff member¿s file. This designated member of the Human Resources department tracks all application dates in order to verify compliance. 04/03/2017 Implemented
SIN-00095186 Renewal 12/22/2015 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.46(d)Staff person #3 date of hire 4/10/11 did not complete 24 hours of training for the training year of 2014, they only had 19.5 hours completed. Program specialists and direct service workers who are employed for more than 40 hours per month shall have at least 24 hours of training relevant to human services annually. Going forward, the staff training specialist, will ensure that all staff completes 24 hours of training each year. Coursework has been selected and currently being implemented. Staff person #3 date of hire 4/10/11 did not complete 24 hours of training in the 2014, however, going forward program associates will have 24 hours of training in the training year. 02/01/2016 Implemented
6400.67(b)Several wood planks, and other materials were hanging and leaning on the cabinet inside of the kitchen closet. Floors, walls, ceilings and other surfaces shall be free of hazards.The maintenance technician removed the wood planks and other materials that were hanging and leaning on the inside of a cabinet in the kitchen . A lock was added to the closet in the kitchen to secure these items. The program associates or designee will ensure that the items in the home are safe and secure. The program specialist/manager will ensure that the floors, walls, ceilings and other surfaces are hazard free. 06/01/2016 Implemented
6400.111(f)The inspection tag on the fire extinguisher on the kitchen wall was expired with the date of 10/2014. A fire extinguisher shall be inspected and approved annually by a fire safety expert. The date of the inspection shall be on the extinguisher. All fire extinguishers in all homes are being inspected on 6/27/16 and retagged. Annually Bancroft's Facilities Department will inspect the fire extinguishers and provide documentation. The Program associates are trained as fire experts by the Program Specialist/Manager. The Program Associates are responsible to check the fire extinguishers monthly and ensure the date of the inspection are documented using the electronic health and safety checklist. See attachment #8 inspection doc 06/27/2016 Implemented
6400.112(c)The fire drills on 12/15/15 and 8/20/15 did not document the exit route used. A written fire drill record shall be kept of the date, time, the amount of time it took for evacuation, the exit route used, problems encountered and whether the fire alarm or smoke detector was operative. A performance improvement committee made up of management and direct care staff was created and reviewed the fire drill process. A new fire drill form was created that made it easier for staff to document. A staff training was done with all team members on 6/3/16 to review fire drill process of date, time, exit route, meeting place, and any problems that occurred during the drill. Program specialist/manager will be responsible for ensuring an exit route is documented on the fire drill record. See attachment #6, #7 06/03/2016 Implemented
6400.112(d)The fire drills on 12/15/15 had an evacuation time of 5 minutes and 10 seconds, and on 11/18/15 an evacuation time of 3 minutes 45 seconds, and on 7/12/15 an evacuation time of 2 minutes 35 seconds, and on 5/28/15 an evacuation time of 3 minutes 30 seconds. Individuals shall be able to evacuate the entire building, or to a fire safe area designated in writing within the past year by a fire safety expert, within 2 1/2 minutes or within the period of time specified in writing within the past year by a fire safety expert. The fire safety expert may not be an employe of the home or agency. Staff assistance shall be provided to an individual only if staff persons are always present at the home while the individual is at the home. A performance improvement committee made up of management and direct care staff was created and reviewed the fire drill process. A new fire drill form was created that made it easier for staff to document. A staff training was done with all team members on 6/3/16 to review fire drill process of date, time, exit route, meeting place, and any problems that occurred during the drill. The program specialist/manager will ensure that the fire drills are conducted in under 2 ½ minutes or the evacuation plan will be discussed within their service plan. See attachment #6, #7 06/03/2016 Implemented
6400.141(c)(14)Individual #1's physical dated 7/15/15 did not include medical information pertinent to diagnoses and treatment in case of emergency. The physical examination shall include: Medical information pertinent to diagnosis and treatment in case of an emergency. Program Nurse liaison with the primary care doctor to ensure that Individual #1's annual physical includes medical information pertinent to diagnosis and treatment in case of emergency. 07/30/2016 Implemented
6400.151(a)Staff person #3 date of hire 4/10/11 did not have documentation of a physical completed. Staff person #4 date of hire 7/13/15 did not have documentation of a physical completed. REPEATED VIOLATION 9/12/14 A staff person who comes into direct contact with the individuals or who prepares or serves food, for more than 5 days in a 6-month period, including temporary, substitute and volunteer staff, shall have a physical examination within 12 months prior to employment and every 2 years thereafter. Staff person #3's whose date of hire is 4/10/11 and staff person #4 whose date of hire 7/13/2015, will have a physical examination in their file within 30 days. The Human Resources Recruiter will ensure that all staff have a physical completed upon hire and a copy of the physical will be placed in their personnel file. 06/10/2016 Implemented
6400.164(b)Individual #1's medication log for Naproxen 500mg at 8:00am on 12/1 and 12/2/15 had a line through the space without an explanation. The information specified in subsection (a) shall be logged immediately after each individual's dose of medication. Pill book was purchased for each home to be used as reference. Medication and MAR retraining was done with the team on 6/3/16. M.A.R.s will be reviewed and audited monthly by nurse, nursing team, or program manager. See attachment #5 06/03/2016 Implemented
6400.181(d)Individual #1's assessment dated 9/1/15 did not have the program specialist sign and date it.The program specialist shall sign and date the assessment. ISP process was reviewed with the program managers on 6/9/16. Program Directorsmanagers or designee are acting program specialist while position is hired responsible for ensuring the Program Specialist/Managers have signed and dated the ISP. Information will be forwarded to the SC in a timely manner. See attachment #3 06/09/2016 Implemented
6400.181(f)Individual #1's assessment dated 9/1/15 was not sent to the supports coordinator. (f) The program specialist shall provide the assessment to the SC, as applicable, and plan team members at least 30 calendar days prior to an ISP meeting for the development, annual update and revision of the ISP under § § 2380.182, 2390.152, 6400.182 and 6500.152 (relating to development, annual update and revision of the ISP). Going forward, the program specialist/manager or designee will ensure that assessments are provided to the supports coordinator as needed. The program director or designee will ensure that all assessments are completed, signed and dated and submitted as needed. 06/10/2016 Implemented
6400.183(5)Individual #1's social emotional and environmental plan was not updated.The ISP, including annual updates and revisions under § 6400.186 (relating to ISP review and revision), must include the following: A protocol to address the social, emotional and environmental needs of the individual, if medication has been prescribed to treat symptoms of a diagnosed psychiatric illness. SEP plan wasfor Individual #1 was updated on 6/7/156. Process going forward will be that Program Specialist/ Managers will ensure assess the individuals for a plan of social, emotional and environmental plan are updated for individuals if medication has been prescribed to treat symptoms of a diagnosed psychiatric illness. . Program managers were trained on this process on 6/9/16. See attachment #3 , # 4 06/09/2016 Implemented
6400.186(b)Individual #1's 3 month ISP review dated 10/1/15 was not signed and dated by the program specialist.The program specialist and individual shall sign and date the ISP review signature sheet upon review of the ISP. Individual #1 current ISP review is signed by the program speicalist/manager. The ISP process was reviewed with the program specialist/ managers on 6/9/16. Program managers or designee are responsible for ensuring the ISP acting program specialist while position is hired signature sheets are signed. Program directors are currently interviewing for program specialist position. See attachment #3 06/09/2016 Implemented
Article X.1007Bancroft is required to meet all requirements of Article X of the Public Welfare Code and of the applicable statutes, ordinances and regulations (62 P.S. § 1007) including criminal history checks and hiring policies for the hiring, retention and utilization of staff persons in accordance with the Older Adult Protective Services Act (OAPSA) (35 P.S. § 10225.101 - 10225.5102) and its regulations (6 Pa. Code Ch. 15). Staff person #1 date of hire 7/27/15 did not have a Pennsylvania criminal history check completed only a New Jersey FBI. Staff person #2 date of hire 6/29/15 did not have a Pennsylvania criminal history check completed only a New Jersey FBI. REPEATED VIOLATION 9/12/14When, after investigation, the department is satisfied that the applicant or applicants for a license are responsible persons, that the place to be used as a facility is suitable for the purpose, is appropriately equipped and that the applicant or applicants and the place to be used as a facility meet all the requirements of this act and of the applicable statutes, ordinances and regulations, it shall issue a license and shall keep a record thereof and of the application.Bancroft is currently completing all new hire verifications prior to scheduling on-site orientation. Currently, all criminal background paperwork is completed upon hire and submitted for criminal background checks. The recruiter within the Human Resources department will review all criminal background documentation for completion prior to scheduling new staff orientation within the organization. The new hire will be unable to schedule orientation without the proper clearances completed. The Human Resources Compliance Manager will complete quarterly comparison audits to ensure the background checks are completed and data entered prior to orientation date. 07/26/2016 Implemented