Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00203202 Unannounced Monitoring 04/08/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.32(c)Penn-Mar organization confirms they have a policy in which individuals are charged the price of gas for any traveling that exceeds 30 miles. Staff #1 confirmed Individual #1 has been charged for mileage over 30 miles. All of the non self-directed services have transportation costs built into the rates for services, for agencies to receive travel reimbursement from ODP. The policy of charging the individuals every time they travel more than 30 miles is charging a co-pay/liability to the individuals receiving service. The provider cannot charge an individual (or their family/surrogate/guardian) for transportation costs related to the delivery of their service.The provider shall provide the individual with the assistance necessary to access the community in accordance with the individual plan.An individual may not be abused, neglected, mistreated, exploited, abandoned or subjected to corporal punishment.This regulation is important because it protects individuals from harm and financial exploitation. During the licensing inspection review, the individual's finances were being reviewed from January 2021-March 2022. During this review, it was noted that the individual was charged for gas for several day trips in this review period. This occurred because Penn-Mar has a financial policy that states individual's will be responsible for gas expense for non-medical travel that exceeds 30 miles roundtrip. Additionally, there was not a team discussion around the travel for the day trips and information was not added to the individuals plan as expected. Penn-Mar believes that individual's taking day trips and vacations is a privilege in life that exceeds everyday life activities. Therefore, to provide these opportunities for people supported, people supported have had responsibility in paying for gas expense. Individuals have never been charged for gas expense for everyday life activities. Program Managers were informed that no individuals should be paying for gas until we are able to get clarification on how this should be handled in the future, and we can update our financial policy accordingly. This was completed on March 31, 2022. On April 7, 2022, Incident #9006555 was entered into EIM for Financial Exploitation of the Individual. The investigation began on April 7, 2022. On April 14, 2022, the Administrative Review team met, and the Certified Investigator presented the findings. Based on the evidence provided, there was a confirmed financial exploitation for the Individual. As a plan of correction for this specific incident, the individual was reimbursed the gas he was charged for. Additionally, there was an audit completed of the individual's housemates and they were reimbursed as well. See attachment #1 for confirmation of reimbursement. On April 25, 2022, the PA Director, Assistant Director, and Quality Compliance Administrator met to review the plan to update the financial policy. The Quality Compliance Administrator is revising the policy. The updated policy will be updated and approved by May 6th. A financial audit was completed for all people supported on April 27, 2022. During the audit, there were not additional instances in which individuals were being charged for gas expense. It is evident that the policy was not consistently being followed. 06/01/2022 Implemented
SIN-00202385 Renewal 03/29/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.22(c)On 1/5/21, Individual #1 purchased $10.30 worth of health and beauty products. On 3/1/21, Individual #1 purchased $17.30 in health and beauty products. These products should be covered by Penn Mar. Individual #1 purchased gas for the company vehicle on 5/26, 6/26, 7/9, 7/24, 9/25, and 10/23.Individual funds and property shall be used for the individual's benefit. This regulation is important because it ensures the individual's benefit from their money and property in a manner of their choosing while preventing situations that could lead to exploitation. As a result of this citation, an incident was filed in EIM and an investigation is being completed for the hygiene products as well as gas. The Individual will be reimbursed for any funds use to purchase hygiene products as well as gas. It is believed that these instances were prior to the new incident management training that was done organizationally in July 2021 which emphasizes financial exploitation. The gas for company vehicles was a result of policies and procedures that do not align with 6100 or 6400 regulations. Program Specialists were informed on 3/30/2022 that no individuals should be paying for gas expenses for traveling until the investigation and plan of correction are completed for this incident. Program Specialists and Residential Supervisors will be retrained regarding Penn-Mar's responsibility in paying for hygiene products and gas expense. This will occur on 4/13/2022. Individual #1 will be reimbursed for the items he purchased. An organizational review of finances will take place to ensure other individuals are reimbursed accordingly. This will be completed by May 30, 2022. 05/30/2022 Implemented
6400.74The steps leading down the back patio did not include nonskid surfaces.Interior stairs and outside steps shall have a nonskid surface. This regulation is important because it promotes safety on outside steps when they become slippery. At the time of inspection, the patio steps did not include nonskid surfaces. This was because the maintenance team thought the type of wood met this requirement. Non-skid tape was added to the steps on 4/6/2022. See attachment #12. Program Specialists will complete an audit of all programs have nonskid surfaces on interior stairs and outside steps. This will be completed by 4/22/2022. Program Specialists and Residential Supervisors were retrained on regulation 6400.74 on 4/13/2022. All residential team members will be retrained by 4/29/2022. 04/29/2022 Implemented
6400.82(e)The bathroom with the walk-in shower, was not equipped with a non-slip mat. Bathtubs and showers shall have a nonslip surface or mat. This regulation is important because it promotes safety in bathtubs and showers where floors become slippery. At the time of inspection, the bathroom and showers did not have a nonslip surface or mat. This was because the maintenance team thought the type of floor installed met this requirement. Non-slip tape was purchased and will be installed as soon as it arrives to the program. See attachment # 11. Program Specialists will complete an audit of all programs to ensure the bathtubs and showers have a nonslip surface or mat. This will be completed by 4/22/2022. Program Specialists and Residential Supervisors were retrained on regulation 6400.82(e) on 4/13/2022. All residential team members will be retrained by 4/29/2022. 04/29/2022 Implemented
6400.214(b)Individual #2, did not have a current assessment available at the home. The most recent assessment for Individual #2 at the home was dated 2/12/21. The most current copies of record information required in § 6400.213(2)¿(14) shall be kept at the residential home. This regulation is important because the annual assessment serves as a useful guide to help team members know individuals' abilities, strengths, needs, and other crucial information to maintain health and safety. At the time of the inspection, Individual #2's most recent assessment was not available at the home. This is because the Program Manager and Residential Supervisor failed to ensure the updated annual assessment was put in Individual #2's site file upon completion. The assessment has been placed in the file. An audit will be completed by the Program Specialist by 4/22/22 to ensure all individuals have the most current assessment at the homes. Program Specialists and Residential Supervisors are responsible for ensuring this happens. They have been retrained on regulation 6400.214(b) on 4/13/2022. 04/29/2022 Implemented
6400.163(h)The Acetaminophen in the home at the time of the inspection expired on 4/3/21.Prescription medications that are discontinued or expired shall be destroyed in a safe manner according to Federal and State statutes and regulations.This regulation is important because all medications prescribed should be up to date to work as prescribed. The Acetaminophen in the home expired on 4/3/2021. This is PRN for Individual #1. Individual #1 has not been given Acetaminophen since it expired. The Residential Supervisor sent a request for a new prescription from Individual #1's PCP upon receiving this citation. The new Acetaminophen has not been received yet. This happened because the Residential Supervisor and Program Specialist did not check for expired medications during monthly site monitoring and there was no tracking system in place for PRN's. An audit will be completed by Program Specialist to ensure all medications are up to date. This will be completed by 4/22/2022. All Program Specialists and Residential Supervisors will be retrained on 4/13/2022. All residential team members will be retrained on regulation 6400.163(h) by 4/29/2022. The Program Specialist and Residential Supervisors will establish a tracking process for PRN medications. This process will be established by 4/22/2022. 04/29/2022 Implemented
6400.166(a)(2)(Repeat from Inspection dated 6/8/21) The prescriber for the Vitamin B12 and Vitamin D on the MAR was not the correct prescriber.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Name of the prescriber.This regulation is important because having the correct prescriber listed will ensure staff are able to track all medications an individual receives to ensure all medications are administered as prescribed. At the time of the inspection, Individual #1's Vitamin B12 and Vitamin D did not have the correct prescriber listed on the MAR. This happened because when the pharmacy sent the prescription to the PCP for review, the original PCP was not present in the office and another prescriber signed the prescription. Additionally, team members did not notice this discrepancy and correct it on the MAR. This has been corrected. See attachment #13. Program Specialists will complete an audit by 4/22/22 to ensure the correct prescriber is listed on the MAR for all individuals. Program Specialists and Residential Supervisors were retrained on 4/13/2022 on regulation 6400.166(a)(2). All team members will be retrained by 4/29/2022. 04/29/2022 Implemented
6400.166(b)The Reguloid SF Orange given on 4/17/21 was not documented until 4/20/21. The Reguloid SF orange given on 9/9/21 was not documented until 9/27/21. The Reguloid SF Orange given on 11/4/21 at 2pm was not documented until 11/11/21.The information in subsection (a)(12) and (13) shall be recorded in the medication record at the time the medication is administered.This regulation is important because administering medication at the right time ensures that medications are being administered as prescribed. Medications have a time to be administered to ensure effectiveness and limit unintended interactions with other prescribed medications. Documentation that the medication is given on time is part of the 15 Medication Administration Steps. The Reguloid SF Orange given on 4/17/21 was not documented until 4/20/21. The Reguloid SF orange given on 9/9/21 was not documented until 9/27/21. The Reguloid SF Orange given on 11/4/21 at 2pm was not documented until 11/11/21. It is unknown why this occurred. However, it is evident that the 15 Medication Administration Steps were not followed. Residential Supervisors and Program Specialists will be retrained on 4/13/2022 regarding the 15 steps of medication administration. All residential team members will be retrained by April 29, 2022 regarding the 15 steps of medication administration. 04/29/2022 Implemented
6400.167(a)(4)(Repeat from Inspection dated 1/4/21) 1/23/21 and 1/30/21 the 8am meds were not given until 12:50pm in the afternoon. On 2/9/21 and 2/28/21, the 4pm meds were not administered until 7:09pm. The 8am meds given on 1/2/22 were not given until 12:11pm.Medication errors include the following: Failure to administer a medication at the prescribed time, which exceeds more than 1 hour before or after the prescribed time.This regulation is important because administering medication at the right time ensures that medications are being administered as prescribed. Medications have a time to be administered to ensure effectiveness and limit unintended interactions with other prescribed medications. Individual #1's 1/23/21 and 1/30/21 the 8am meds were not given until 12:50pm in the afternoon. On 2/9/21 and 2/28/21, the 4pm meds were not administered until 7:09pm. The 8am meds given on 1/2/22 were not given until 12:11pm. Unfortunately, there was not a note on the Medication Administration Record that states why the medication was late. It is believed by the team members that the medication was given on time but the Medication Administration process was not followed correctly by clicking off the medication as administered. Residential Supervisors and Program Specialists will be retrained on 4/13/2022 regarding the 15 steps of medication administration. All residential team members will be retrained by April 29, 2022 regarding the 15 steps of medication administration. 04/29/2022 Implemented
SIN-00161716 Renewal 09/24/2019 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.67(a)There is a 2 foot long crack in the drywall of the ceiling in the garage which comes down approximately 1 inch and is located next to a light fixture.Floors, walls, ceilings and other surfaces shall be in good repair. Maintenance has repaired the ceiling by replacing the sheet rock, taped, and spackled the ceiling. See attachment of the ceiling repair. It is important to ensure the drywall of the home is in good repair to prevent injury. All residential team members have been trained that as situations like this occur with the normal wear and tear of a home, they are to continue to submit a maintenance request form. Maintenance should be able to respond in a timely manner. If they do not, residential staff are to make their Program Manager aware. Program managers have had training regarding this regulation during the exit conference with state licensing staff on 9/25/19. They will continue to monitor for all surfaces of the home when they complete monthly site monitoring at each group home. Site monitoring completed by Program Managers are monitored monthly for completion by the Community Living Administrator, Director of PA Program, and the PA Chief Operations Officer. All team members have reviewed this regulation. See attachment of the email sent to all team members on 10/11/19. A review of this regulation was also completed with the Residential Supervisors at their team meeting on 10/9/19. 10/15/2019 Implemented
SIN-00102840 Renewal 10/05/2016 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.68(b)The hot water temperature was 123 degrees. Hot water temperatures in bathtubs and showers may not exceed 120°F. A metering valve has been placed on the hot water heater. This seems to be helping to ensure that the water does not go above 120 degrees See Attachment B In addition, during the October and November site monitoring completed by the Program Specialist, the water temperature was tested and was below 120 degrees. Program Specialists monitor the water temperature at each home on a monthly basis. 12/19/2016 Implemented
SIN-00177804 Renewal 05/07/2021 Compliant - Finalized
SIN-00070769 Initial review 10/30/2014 Compliant - Finalized