Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00230506 Renewal 09/06/2023 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.64(e)On 9/7/23 at 11:00AM, a trash receptacle measuring 27 inches in height was found in the garage filled to the top with garbage and no lid.Trash receptacles over 18 inches high shall have lids. The garbage can in question was replaced with a garbage can with a lid. All house staff and supervisors will be retrained on the requirement that trash receptacles over 18 inches in height need lids. This will be done at upcoming staff meetings. [Additional information received from the agency via email on 10/4/23: House staff and supervisors will be trained on the requirement that trash receptacles over 18-inches high require a lid will occur on or about 10/10/23. Home Safety Checklists will be completed by program managers on a quarterly basis and reviewed by program coordinators. DPOC by HDKP, HSLS, on 11/1/2023]. 09/07/2023 Implemented
6400.101On 9/7/23 at 10:59AM, the basement egress was obstructed by a sliding chain door lock. At 11:02AM, the first-floor side egress was obstructed by a swing bar door lock. At 11:03AM, the first-floor front egress was obstructed by a swing bar door lock and a sliding deadbolt.Stairways, halls, doorways, passageways and exits from rooms and from the building shall be unobstructed. All locks in question were removed. [Additional information received from the agency via email on 10/4/23: Maintenance department staff will be trained on the types of locks that can be utilized in licensed service settings on or about 10/6/23. Direct care staff will be trained on obstructed egresses during "November staff meetings." Obstructed egress checks have been added to the Home Safety Checklist, to be completed quarterly by the program manager and reviewed by the program coordinator. DPOC by HDKP, HSLS, on 11/1/2023]. 09/07/2023 Implemented
6400.34(a)Individual #1 was informed and explained their individual rights explained on 01/12/22, and then again on 02/07/23. This exceeds the annual requirement. [Repeat violation 09/21/22 et. al]The home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter.Mainstay will reinstate a process of distributing individual rights information to residential supervisors at the beginning of each calendar year so that the rights will be explained to all individuals receiving services on an annual basis. [Additional information received from the agency via email on 10/4/23: Training related to informing and explaining Individual Rights to individuals on an annual basis is scheduled to occur on or about 10/10/23. DPOC by HDKP, HSLS on 11/1/23]. 09/19/2023 Implemented
6400.46(b)Direct Service Worker #1 completed fire safety training on 4/26/2022 and then again on 5/28/2023. This exceeds the annual requirement.Program specialists and direct service workers shall be trained annually by a fire safety expert in the training areas specified in subsection (a).Mainstay has hired a training manager who will be responsible for tracking training for staff to ensure compliance with training requirements. [Additional information received from the agency via email on 10/4/23: The hired Training Manager is anticipated to start on 10/2/23. The Training Manager will be trained on orientation and annual training requirements for all staff on or about 10/3/23. Administrative and supervisory staff will be trained on orientation and annual training requirements for staff on or about 10/10/23. DPOC by HDKP, HSLS, on 11/1/23]. 09/26/2023 Implemented
SIN-00179470 Renewal 11/17/2020 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.32(d)The Office of Developmental Programs requires that staff who provide direct services wear a mask that covers the nose and mouth during the entirety of service provision. Direct Service Worker #1 and Direct Service Worker #2 were observed in the home wearing masks under their chins that were not covering their nose and mouth at 1:15PM on 11/17/20. Failure to wear masks is undignified and disrespectful in that it creates a risk of transmitting the COVID-19 virus from staff to individuals.An individual shall be treated with dignity and respect.Individuals shall be treated with dignity and respect by staff wearing masks properly during the entirety of service provision.As of November 19, 2020, Mainstay Life Services updated the COVID Guidelines in accordance with local government and CDC guidance. The COVID Guidance was emailed to all staff on November 19, 2020 stating masks must be worn correctly (over nose and mouth) indoors, regardless of social distancing. This applies to all staff, including administration working at the Roessler office. Masks may be briefly removed to drink or eat while maintaining social distancing. Disciplinary procedures must be followed if masks are not worn accordingly. Program coordinators and program managers were retrained on 11/24/2020, on the updated COVID Guidelines including staff wearing face coverings properly as required during the entirety of service provision. Training was conducted by Director of Quality and the Director of Residential Operations. Immediate disciplinary action was taken for all staff that were not properly wearing a mask. Going forward, COVID Guidelines will be reviewed again with all staff at the December site staff meetings. Any infractions of this policy may lead to disciplinary action up to and including termination of employment. Supporting documentation includes, COVID Guidelines as of November 19 2020, the training signature sheet for the guidelines, and the example of the disciplinary form that will continue to be utilized. 11/25/2020 Implemented
6400.165(g)Individual #1 is prescribed medications to treat symptoms of a psychiatric illnesses to include bipolar disorder, anxiety, intermittent explosive disorder, and impulse control. The reviews of medication conducted 7/28/20 and 8/5/20 did not include to the reason for prescribing the medications, the need to continue the medications and the necessary dosages. The reviews of medication conducted 10/14/20 did not include the reason for prescribing the medications and need to continue the medications. The reviews of medication conducted 8/19/20, 9/16/20, 10/14/20 and 11/4/20 did not include the need to continue the medications.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.On 11/24/2020, the program managers and program coordinators have been retrained on the 6400.165.g regulation if a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes documentation of the reason for prescribing the medication, the need to continue the medication and the necessary dosage. A new psychiatric medication review form was created and effective immediately, will be used in addition to the appointment consultation form. All forms will be uploaded to the ECR. The program manager and program coordinator will review the appointment documentation to ensure that the scheduled appointment is within the 3-month time frame, includes the reason for prescribing the medication, the need to continue the medication and the necessary dosage. An additional review will be completed by utilizing a monthly clinician report in the ECR and ongoing audits will be conducted by the quality team. Supporting documentation of the retraining of the program managers and program coordinators, the new psychiatric medication review form and the example of the ECR monthly clinician report will be submitted. 11/25/2020 Implemented
SIN-00194852 Renewal 10/20/2021 Compliant - Finalized
SIN-00119659 Renewal 08/14/2017 Compliant - Finalized
SIN-00069641 Renewal 09/10/2014 Compliant - Finalized