6400.71 | The telephone number to the nearest hospital was not located on or near the telephones in the staff office or kitchen. | Telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center shall be on or by each telephone in the home with an outside line.
| Immediate:
Emergency Numbers, including the nearest hospital, were immediately placed on the phone in all locations where a phone is present within the home on 8/15/19 by the Program Manager.
Global Immediate:
Program Managers and Program Coordinators received retraining by the Director of Operations on 8/15/19 regarding the necessity to have all emergency numbers, including the nearest hospital, located on or near each phone in the home.
Program Managers shall verify all required Emergency Numbers are located either on or near every phone within their program. Verification of this review shall be sent to the Associate Directors of Operations by 8/31/19. Any occurrences of phones missing any of the Emergency Numbers shall be rectified immediately upon discovery.
Global Preventative:
A standardized template for each program shall be developed that contains all necessary information/phone numbers by Operations Leadership. This shall be developed by 8/31/19 and distributed to every 6400 program.
Program Coordinators shall receive retraining on the necessity to verify during their monthly monitoring that all emergency numbers are present on or by every phone within the program. This retraining shall be provided by the Associate Directors of Operations on or before 8/31/19.
All training/retraining documentation shall be kept on file. |
08/31/2019
| Implemented |