HCSIS/PWIM Planned Maintenance Activity for 08/01/2015
There is a planned maintenance activity on Saturday, August 1st which will cause HCSIS, PWIM, and EIM to become temporarily unavailable to all users between 5:00 AM - 10:00 AM ET. We apologize for any inconvenience, and thank you for your cooperation.
From the Office of Developmental Programs (ODP) and the Office of Child Development and Early Learning (OCDEL)
To All Supports/Service Coordination Organizations:
We are pleased to announce the previous issue with the TCM/TSM sweeps for June 19th and July 4th, have been resolved and the claims have been processed accordingly. These claims will be exempt from the Prudent Payment of Claims policy through August 20, 2015.
We thank you for your patience and understanding as we address this issue.
Certification & Licensing System (CLS) Production Downtime on 08/01/2015
There is a planned implementation of changes to the Certification & Licensing System which will cause the system to be temporarily unavailable to users attempting to access CLS through Provider Access on the HCSIS Home Page. CLS will be unavailable from 5:00 AM to 12:00 AM on Saturday, August 1, 2015. During this time, users will be unable to access their provider certification information for viewing or updating. We apologize for any inconvenience, and thank you for your cooperation.
HCSIS Help Desk Closed Labor Day - Monday, September 7
The HCSIS Help Desk will be closed on Monday, September 7, 2015 in observance of the Labor Day Holiday. The HCSIS Help Desk will reopen Tuesday, 9/8/2015 at 7:45am. Thank you.